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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

February 26, 2023

They took care of the original recall, and also informed me of another, which they had the part for, and took care of it at the same time More

by LBASS23608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Kelly, Jim Berlin
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

It is so nice when all of the balls fall into the holes they belong to. We plan for this all the time and it is so great when it works out like this. Almost as great as the 5-Star rating you gave us. Thanks. We appreciate that.

February 25, 2023

I had an oil leak and I still have it. I’ll call them Monday. So disappointed. More

by Houleanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack and van driver
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Anette, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

February 25, 2023

Blake was very nice and upfront. We were able to negotiate on a reasonable and fair price regarding this car. He was able to sell me the car in only a few hours. Thanks Blake More

by marcuswhorton14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Thank you, Marcus, for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members, like Blake. We appreciate your business and look forward to your next visit.

February 25, 2023

My Service Advisor, Jim Berlin, was kind and caring and arranged for me to get a rental car to use! Thankful for the assistance! More

by LARRYANDLAWANA
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Larry & Lawana, thank you for the great 5-star rating, and kind words for our Jim and our Service team. We love knowing that our guests are satisfied with the amenities that we offer, and the service provided. Thank you for your business. Come back soon.

Feb 28, 2023 -

LARRYANDLAWANA responded

Thanks again! Our email address is larryandlawana@mchsi.com

February 25, 2023

Cat gave the most amazing service! She is awesome, knowledgeable, and friendly! Treats ya right! More

by Mattie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Mattie, thank you for the kind words for Cat. We love seeing 5-Star ratings and knowing that our guests are satisfied with the amenities that we offer. Thank you for taking the time to share about your positive experience. We appreciate your business, and we look forward to your next visit.

February 24, 2023

they were very friendly, courtious and helpfull in resolving the service issue with my vehicle. More

by wseelye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating. Our certified technicians love solving problems and resolving issues and we are delighted you thought enough of your experience to write a review. Come back soon.

February 24, 2023

I was in a unique situation and they got me out of my existing car and into a very nice used vehicle that I could afford. More

by b46845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Finance Guy, Mark Bonner, Dennis Ross
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

We enjoy solving problems is Sales and Service. It feels so great to find a piece of the puzzle that makes it all work. We look forward to serving you again. The5-Star rating looks great too.

February 24, 2023

TJ was very professional salesman , he patiently showed us a few cars and we ended up buying one which we never thought we will buy in that day . Everyone who was involved on this transaction was very nice More

by marian.cristea2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Marian, your review is a great example of what TJ and our Sales Team do everyday. We listen to what you say and present you with choices. Things are so smooth that way and our customers, like you, seem to love it..We love that you gave us a 5-Star rating. Hurry back.

February 24, 2023

Cat was pleasant and funny to interact with if you’re ever looking for a car ask for cat More

by maria.montalvo32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Report | Print
Feb 27, 2023 -

Phillips Buick GMC responded

Maria, we are delighted that you enjoyed dealing with Cat. She just as much fun to work with. Your recommendation is very kind. Come back soon.

February 24, 2023

I had a great experience here 2 years ago. Brian was my salesman. He was super nice & friendly and went above & behind for me to be happy and satisfied He cates about my needs and what’s b More

by Rebecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer, Mark Bonner, Brian Brandt
Report | Print
Feb 24, 2023 -

Phillips Buick GMC responded

Rebecca, thank you for the great 5-Star rating and taking time to write a review. Simplifying the car buying experience always seems like the best idea and Brian is a true professional in all aspects of our business. Thank you for noticing and documenting your feelings. We appreciate the opportunity to serve you and look forward to seeing you again.

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