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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

March 23, 2023

Best service experience ever! Jim gave me worst case scenario, to prepare me. Then worked back from there. I ended up spending way less than I imagined going in. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Mar 23, 2023 -

Phillips Buick GMC responded

Thank you, Don, for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members, like Jim. We appreciate your business and look forward to your next visit.

March 23, 2023

The process of finding and buying a car this time was the fastest and smoothest it had ever been More

by devinrpedersen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hoff, Blake Kelly
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Mar 23, 2023 -

Phillips Buick GMC responded

Devin, we are delighted you found our approach to your liking. Thank you for noticing and taking the time to submit a review. The 5-Star rating you gave us brought a smile to our faces. Hurry back.

March 23, 2023

The truck was repaired quickly and seems to be running find at this time. Ed hill owner More

by MRED514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Mar 23, 2023 -

Phillips Buick GMC responded

Ed, thank you for your feedback and your 5-Star rating. The kind words for our staff are appreciated too. It is our pleasure to have you as our guest at Phillips Buick GMC. Come back soon.

March 22, 2023

Was referred to Phillips for air conditioning repair-Service Manager (Zach) was excellent to deal with. Repair was done promptly and reasonably. Would definitely recommend them. More

by honeybunnies326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Mar 23, 2023 -

Phillips Buick GMC responded

Thank you for you recommendation and the kind words for Zach. The 5-Star rating was great to see. We appreciate your business and look forward to seeing you again.

March 22, 2023

The service department is one of the best I've ever delt with. Jim Berlin the service advisor was excellent at his job. He overlooked nothing. More

by CSTROMQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Mar 23, 2023 -

Phillips Buick GMC responded

We feel the same way about Jim and the team he leads. We appreciate you noticing and letting us know how you feel. Thank you for the 5-Star rating and for choosing to do business with us.

March 22, 2023

The salesperson and finance officer were very helpful in answering all of our questions an concerns. More

by mgscjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen, Steve Songer
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Mar 23, 2023 -

Phillips Buick GMC responded

Thank you for the kind words for our staff and the great 5-Star rating. Answering questions and addressing concerns are a vital part of what we do every day. We are delighted you found our approach helpful. We look forward to your next visit.

March 21, 2023

Great communication with the service manager on the progress of our Silverado repair. They even had a recalled part replaced as well! Thank you! Glad to be on the road again :) More

by KKKALEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Mar 21, 2023 -

Phillips Buick GMC responded

Thank you for the kind words about Jim and the Service Team. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication. Your 5-Star rating made our day.

March 21, 2023

Wonderful experience found exactly what I was looking for..went out of their way to help me find my dream car.. highly recommend. More

by Lanetsmith28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
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Mar 21, 2023 -

Phillips Buick GMC responded

Lanet, thank you for the 5-Star rating and the kind words for our staff. Customers like you are so encouraging. Thanks for taking time to let us know how you felt about doing business with us. We love it when our customers tell us they appreciate the way we do things. We look forward to your next visit.

March 20, 2023

I was very pleased with the effort to get me what I wanted & would recommend them to my friends. More

by GRVGOLFFLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hall
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Mar 20, 2023 -

Phillips Buick GMC responded

We are delighted to hear that you were pleased with the way we do business and willing to recommend us to your friends. The High rating you gave us is appreciated as well. Thank you for taking time to review us. We are glad to have you as a customer. Hurry back.

March 19, 2023

We weren’t planing on leasing a vehicle that night but after seeing and driving the Buick Encore GX and dealing with Ronnie Ingram and your dealership we were very impressed. More

by 1976NYYANKEES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
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Mar 20, 2023 -

Phillips Buick GMC responded

Thank you for the great 5-Star rating and letting us know some of the details regarding your decision to get your new Encore GX from Ronnie. We are impressed with Ronnie as well and he is a vital member of our Sales Team. Thank you for buying from us. We are delighted to have you as our customer.

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