Phillips Buick GMC
Fruitland Park, FL
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2,997 Reviews of Phillips Buick GMC
Thank you to Cat and the team for the exceptional customer service we received- the team went over and beyond to ensure we were satisfied with our purchase. The purchasing process was clear and conci customer service we received- the team went over and beyond to ensure we were satisfied with our purchase. The purchasing process was clear and concise. We would recommend anyone in the market shopping for a vehicle to make them a top choice More
Friendly, helpful, just brought car in without an appointment, they took care of the problem while we waited and ran a diagnostic. They were honest and easy to work with. appointment, they took care of the problem while we waited and ran a diagnostic. They were honest and easy to work with. More
Hard to get a hold of the service department. Jim our service representative is not to blame. He worked very hard for us. It is the communication in between. In all my years of dealing with cars Jim our service representative is not to blame. He worked very hard for us. It is the communication in between. In all my years of dealing with cars I’ve always been impressed when they return the car to you they are clean and have gas. This car was just pulled up front for us to get in unaccompanied, very dirty inside and out with little gas. Not very classy for such a nice dealership. I would like to add that I have another Buick purchased from Phillips, and I was very impressed with my salesman and all his help. The lube and oil is excellent. More
I have had my vehicle in for service twice now and it it still not repaired. All I seem to get is lip service. The service department is very accommodating and courteous but I want the problem addressed still not repaired. All I seem to get is lip service. The service department is very accommodating and courteous but I want the problem addressed and taken care of. I don’t think the technician knows what he is doing because all I was told is that I would have to wait for an “update” sometime between November and January and maybe that will take care of the problem and I emphasize “maybe”. He doesn’t even know if it will and that it what I mean by LIP SERVICE. All I know is that I have wasted my time (2 days +) and close to 100 miles. Very Very dissatisfied. More
I have always had a good experience with the sales department and with the service department as well and thank you for keeping the customer in line, I know you have a business to run and you have to department and with the service department as well and thank you for keeping the customer in line, I know you have a business to run and you have to make a profit, but I have always been treated fairly. Thank you for that And especially Blake and Sandy really great guy More

