Phillips Buick GMC

Great folks and awesome automobiles! Much thanks to Mark! Great folks and awesome automobiles! This is our second new car bought with Mark's help. Much thanks to Mark! Much thanks to Mark! Great folks and awesome automobiles! This is our second new car bought with Mark's help. Much thanks to Mark! More

Very satisfying! ! Prompt service, problem solved. Great communication Ok now you're starting to bug me ! Prompt service, problem solved. Great communication Ok now you're starting to bug me More

I brought my car in on Jan 26 and I’m still waiting to have it fix have it fix More

Everything went smoothly, price, warranty and all questions answered. Mr Dodge very helpful! Not a timely purchase! questions answered. Mr Dodge very helpful! Not a timely purchase! More

The sales were not pushy and the service was great. Chris showed us several vehicles with no pressure. We finally choose one and he made the payment what we wanted to pay. Brandon did the financing an Chris showed us several vehicles with no pressure. We finally choose one and he made the payment what we wanted to pay. Brandon did the financing and we were in and out. I highly recommend them. Good sales and service and great warranties! Thanks More

This dealership needs to review it customer service policy. I was initially contacted after about one hour with a question regarding my vehicle issue. After that I waited nearly three hours without any policy. I was initially contacted after about one hour with a question regarding my vehicle issue. After that I waited nearly three hours without any contact by service. I finally went to service desk to ask about my vehicle status. Service manager said he had to check his notes as well as tech notes. Within five minutes the service desk came in with the suggested repair. I engaged conversation with a woman who was also at the dealership who indicated she hadn’t had any contact with the service desk and was there at the dealership the same amount of time I was. I would suggest some type of customer interaction periodically to keep them aware of possible timeframe for diagnosis and repair. Having a customer sit and wait in a lounge for 2-3 hours is extremely rude and disrespectful. More

I received great service for a fair price. The weight was a little long, but the parts were coming from the northeast, which was in the middle of a snowstorm, so that was understandable The weight was a little long, but the parts were coming from the northeast, which was in the middle of a snowstorm, so that was understandable More

We had a wonderful experience with Fred purchasing our vehicle, everyone was very helpful and professional, could not ask for a better experience, would definitely use this dealership again vehicle, everyone was very helpful and professional, could not ask for a better experience, would definitely use this dealership again More

We went to get tonneau cover put on and was told it wouldn't take long. After 45 mins I went to find out when it would be finished. I was told he would 'be right back'. 45 mins later still no word. Whe wouldn't take long. After 45 mins I went to find out when it would be finished. I was told he would 'be right back'. 45 mins later still no word. When it was finally finished I pointed out he didn't come right back and got attitude from him. No apology just attitude. Got home and husband had to fix tonneau cover because it was crooked! More

Did everything they said they would do! Even traveling the distance, I would still recommend Phillips! Even traveling the distance, I would still recommend Phillips! More