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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
2,135 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,135 reviews

October 22, 2021

Got the wrong name on the loan took 2 week to get it changed to the right name More

by lois.richardson10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Phillips Buick GMC responded

Hi Lois - we do apologize for the inconvenience. Unfortunately when an error like this is made, it isn't just a matter of changing the name or info in a system- it actually has a lot of moving parts (i.e. bank, credit bureau, etc.) and this does take time. We did the best we could to get it corrected in a timely manner and do hope that you can understand mistakes happen and we apologize.

October 22, 2021

Very professional sales agent who explained everything about our new vehicle. This was our 2nd purchase from this dealership. More

by djmartin1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Phillips Buick GMC responded

We know what you mean about Blake. He is awesome, and has been helping car buyers here for over 6 years. Thank you for taking time to document your experience with us at Phillips Buick GMC. Your 5-Star review is a feather in the cap for Blake and the rest of our staff. We look forward to seeing you again and earning your continued confidence is us.

October 22, 2021

Great sales experience as usual. Service was great as usual!! Feels like family. Let's go Brandon! More

by FREEBIRDKEITH63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Phillips Buick GMC responded

Outstanding review. Thank you for the 5-Stars, the kind words and bringing a smile to our faces. We value our relationship with you and look forward to seeing you again.

October 22, 2021

Was greeted the moment i arrived for my appt….Professional … Courtious….The work done promptly while i waited in a comfortable service area… More

by Eddies55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Phillips Buick GMC responded

Remember the old A-Team show from back in the 80s? Colonel John “Hannibal” Smith would say, “I love it when a plan comes together.” We agree with the colonel, because customers like you like it that way. Thanks Eddie for the 5-Star review and the kind words for all of our staff. It was a pleasure to serve you and we look forward to seeing you again.

October 22, 2021

Very pushy, don’t want to deal!We liked the truck they Very pushy, don’t want to deal! We liked the truck they had. Salesman not very helpful with technology of new truck. More

by kritters
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Owens
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2021 -

Phillips Buick GMC responded

Thank you for your feedback on your recent experience. If you could give one of our managers a call, we would love the chance to change your opinion of Phillips. We do apologize that the salesman you worked with wasn't able to answer all of the technology questions, but we do have plenty of other staff that can accurately answer any and all questions you may have. We look forward to speaking with you.

October 21, 2021

Cat is amazing. We had a very pleasant experience buying our trucks. Cat is very professional, able to answer all our questions and a Joy to work with More

by Nanettepike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to recommend us with this 5-star review! Cat is a big part of our success at Phillips Buick GMC and we're glad she took such good care of you. Enjoy your new vehicle and we will be here whenever you need us!

October 21, 2021

Very willing to please their customer”s car buying experience. Willingness to listen and answer all questions. More

by den4moe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt, Ronnie Ingram
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Oct 21, 2021 -

Phillips Buick GMC responded

We are thrilled to hear our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. The best compliment you can give is a recommendation, so we thank you for sharing yours!

Oct 22, 2021 -

den4moe responded

You are quite welcome.

October 21, 2021

Ronnie went above and beyond when it came to buying my first car. Everything went phenomenal and I couldn’t be more happy with the service I was provided at this dealership. Also when it came down to fina More

by Javi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Ronnie Ingram
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Oct 21, 2021 -

Phillips Buick GMC responded

Javi - Thank you for this awesome review! Our team is dedicated to providing top-quality service, and we're so happy Ronnie and Peter exceeded your expectations. Know that our relationship doesn't end after the sale, if you need anything feel free to reach out. Congratulations on your new car!

October 21, 2021

Great salesman. Scott was very helpful in finding me the right car for the price I needed to be at. More

by bmoore0808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Ross
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Oct 21, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Scott! Our team works hard to make sure that our customers leave happy, so we're glad to hear you were able to get the right vehicle to fit your needs. We hope to see you here again down the road!

October 21, 2021

We had the pleasure of buying our car from Ronnie at Phillips Buick GMC. He was knowledgeable and courteous and made our experience stressFree! Mr Peter Brown in Financing was instrumental in making our More

by EMRUIZ15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown, Ronnie Ingram
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Oct 21, 2021 -

Phillips Buick GMC responded

Thank you for acknowledging the great group of people we have at Phillips Buick GMC! So happy to hear they all came together to help during your visit. We appreciate your business and please let us know if there is anything further you need.

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