Phil Wright Autoplex

Excellent service and great staff. The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. H The service department employees are very nice. Although they all seemed very busy, it did not take long to have my oil changed and tires rotated. Highly recommend this service department. More

Improving on meeting service schedule Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. Arrived the service department was not busy. Service tech took my keys and the truck was on the rack in 5-10 minutes. Serviced in 30-40 minutes. More

Very helpful Was patient and willing to help, and able to get get the best deals possible. Would definitely recommend to friends and to family in the future. Was patient and willing to help, and able to get get the best deals possible. Would definitely recommend to friends and to family in the future. More

Great Experience Our salesman was Damon Lewis. We have less than perfect credit and between the sales manager and himself they made us an exceptional deal. The proce Our salesman was Damon Lewis. We have less than perfect credit and between the sales manager and himself they made us an exceptional deal. The process was painless and we were in and out in about an hour. Very professional and couldn't have asked for better. More

Could not have been better The Smoothest & Quickest purchase of an automobile that I have yet to experience. Everything about visit was professional & courteous. I can only wish The Smoothest & Quickest purchase of an automobile that I have yet to experience. Everything about visit was professional & courteous. I can only wish more people can get to experience such a wonderful car buying experience. More

Service to truck I took my truck in to have it serviced and also to have the flap on the gas cap repaired inasmuch as it wouldn't close. Both of these items were prope I took my truck in to have it serviced and also to have the flap on the gas cap repaired inasmuch as it wouldn't close. Both of these items were properly taken care of. I received a call from the service department and was advised that the air conditioning belt was badly cracked and I told them to replace it. They also advised that the air conditioner needed serviced and I told them to do that. They further advised that the driver's master window switch was not working properly and I requested that they repair that. Next, they advised that there was an exhaust leak but that it only leaked when it was cold and goes away when the engine was warmed up. I advised that since I did not smell any fumes inside that I would not have that repaired. They then advised that I could pick up the truck for a total charge of $846.59. I paid that and was well pleased with the services rendered. However, when I reviewed the bill, I noticed that it had the following notations: "inspected and found flagge at bottom end of y-pipe is damaged, appears to have hit something." In fact, they did tell me that, however, it goes on to say that they recommended "replace compression gasket and advised me that the exhaust bolts may break during service." There was no recommendation made to me that I should replace the compression gasket and they certainly did not advise me that the exhaust bolts may break during service. More

A pleasure to do business with professionals. Appreciate doing business with professional, well equipped and trained personnel in a pleasant environment. Will return for service and recommend to Appreciate doing business with professional, well equipped and trained personnel in a pleasant environment. Will return for service and recommend to anyone considering a new vehicle purchase. More

Fabulous overall experience from beginning to end! Phil Wright has been my go to for automobiles for over 20 years. My entire family uses Phil Wright along with most of my friends. I ventured out and Phil Wright has been my go to for automobiles for over 20 years. My entire family uses Phil Wright along with most of my friends. I ventured out and bought with a competitor on my last car 6 years ago. The service dept was awful! I definitely did not feel at home like I was used to at Phil Wright. After the initial year, I swore I would never trade anywhere else. This time was a little different due to my car being totaled in an accident. Danny Hipps immediately got me a loaner car and helped install my grandson's car seat. After driving several different models, and Danny answering many many questions....I decided on the Enclave Avenir. The "sales" process did not seem salesy at all. Finding me all the incentives I qualified for, I felt very comfortable with the price. Dealing with Phil Wright Autoplex is like dealing with family...why go anywhere else? I honestly could not say enough great things about Danny Hipps and the dealership overall. Top of the line! More

A great car dealership!!!! We have bought 3 Automobiles from this car dealership in. The last 3 years. They always do a great job of treating people right Love my new Yukon. We have bought 3 Automobiles from this car dealership in. The last 3 years. They always do a great job of treating people right Love my new Yukon. More

An easy purchase Billy Rye and others at the dealership worked hard to find the color and options on the type of vehicle we wanted. Ours was located out of state. We Billy Rye and others at the dealership worked hard to find the color and options on the type of vehicle we wanted. Ours was located out of state. We felt the trade in value and the overall price of the vehicle was a good. We love our new Tahoe. More