Phil Fitts Ford & Lincoln - Service Center

Had to get the car inspected by the end of the month. I called to get the car inspected by the end of the month and I got it done the last day before closing for the coronavirus. I called to get the car inspected by the end of the month and I got it done the last day before closing for the coronavirus. More

Good Dealer. Outstanding Service Employees. First Service on the Escape. As always, Ken Carter exceeded all expectations to my the service visitation quick, easy and painless on the Escape. As always, Ken Carter exceeded all expectations to my the service visitation quick, easy and painless More

Kenny was great the guys performing the work was fast and I had little wait time. Keep up with the good work guys Thank you. I had little wait time. Keep up with the good work guys Thank you. More

state inspection was pleased with the service and appointment scheduled. the only small thing I have a little to complain about was I didn't get the call when ready I was pleased with the service and appointment scheduled. the only small thing I have a little to complain about was I didn't get the call when ready I was promised More

Any service performed at this dealership was done professionally in a timely manner. Entire staff always helpful and friendly. No better treatment anywhere. Exceptional service professionally in a timely manner. Entire staff always helpful and friendly. No better treatment anywhere. Exceptional service More

state inspection oil and filter excellent service all of the issues with my escape were taken care of very quicky kenny carter is great to work with he has three of my cares toservic excellent service all of the issues with my escape were taken care of very quicky kenny carter is great to work with he has three of my cares toservice More

Excellent service department. All of the issues with my truck were diagnosed and resolved very quickly, and at a reasonable cost. Nicely done, and I will be back. Thanks! truck were diagnosed and resolved very quickly, and at a reasonable cost. Nicely done, and I will be back. Thanks! More

State Inspection Jason collaborated with warranty company and dealership where I bought the car in order to get necessary repairs resolved. I appreciate everything he Jason collaborated with warranty company and dealership where I bought the car in order to get necessary repairs resolved. I appreciate everything he did behind the scenes to help me. More

Battery replacement I took my car in on Friday afternoon because it wouldn't start and I had to AAA jump my car. Kenny was very helpful. On Monday afternoon, Kenny call I took my car in on Friday afternoon because it wouldn't start and I had to AAA jump my car. Kenny was very helpful. On Monday afternoon, Kenny called and explained that I had to have a new battery. More

lemon purchase i was sold a lemon of a car i only put 17,000. miles on it since i purchased on 8-1-2018 since my purchase I've had to put new brakes and rotars new b i was sold a lemon of a car i only put 17,000. miles on it since i purchased on 8-1-2018 since my purchase I've had to put new brakes and rotars new battery 4 tires among other repairs. i also purchased your joke of protection plan called COMPLETE CARE 5yrs for 899.00 and was told despite the little nick in the windshield at the time of purchase to hold off because this insurance would cover to have it replaced once it got worse......WRONG AGAIN i also purchased the GAP insurance for 895.00. i would appreciate being reimbursed for both of these so called coverage or protection plans that don't cover xxxx please . Also was lead to believe because they couldn't figure out why my radio stopped worked 4-5months ago and the factory provided them with help or a different program to try and still couldn't get it to work so they sent them a new one , that when it came in it would be taken care of at no charge.......WRONG AGAIN More