Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
531 Reviews of Phil Fitts Ford & Lincoln - Service Center
Regular check up on my Ford Escape SUV. Highly regarded owner, Bill Fitts, likes to be out with his customers! He is more like a Friend, than the owner! Mike Hietsch, Brian Hietsch,Kevin Wh Highly regarded owner, Bill Fitts, likes to be out with his customers! He is more like a Friend, than the owner! Mike Hietsch, Brian Hietsch,Kevin Whitty and all of the others in the office and out in the service department are very kind and efficient! Also, very detailed. More
I think they treated me fairly on buying my Lincoln but when I had my oil changed and tires rotated it cost me sixty one dollars. That’s just way too much so I don’t want to go back for any service and be when I had my oil changed and tires rotated it cost me sixty one dollars. That’s just way too much so I don’t want to go back for any service and because of that I don’t recommend doing business with Phil Fitts Ford. My granddaughter is in the process of buying a new vehicle 🚗 I won’t take her there!! More
Good experiences at Phil Fitts Ford Kenny has always taken good care of my cars. My last visit was no exception. I always ask for him when I need service for my cars. Kenny has always taken good care of my cars. My last visit was no exception. I always ask for him when I need service for my cars. More
Service was great done very quickly all seems good. Only thing would be for the key pick up cashier should have gloves on or a mask. I did not notice hand sanitizer or anything in the vehicle indicating cl thing would be for the key pick up cashier should have gloves on or a mask. I did not notice hand sanitizer or anything in the vehicle indicating cleaned or wiped down More
Good service, knowledgeable and found a problem which could cost future expenses if it wasn't addressed prior to problem problem being fixed. Lose bolts in radiator connection to transmission lines. Than could cost future expenses if it wasn't addressed prior to problem problem being fixed. Lose bolts in radiator connection to transmission lines. Thank you More
50000 mile service and manufacturer covered repair Phil Fitts picked up my car and did everything necessary and returned it in a timely manner. They called for additional work ok and I was happy they Phil Fitts picked up my car and did everything necessary and returned it in a timely manner. They called for additional work ok and I was happy they did that. They took good care of this old lady! More
Everyone is so nice and helpful that they feel more like family than just a car dealer. I love dealing with Kenny and Mike they are very knowledgeable. family than just a car dealer. I love dealing with Kenny and Mike they are very knowledgeable. More
Clean, meat, professional feeling. Service mtg. Kevin, is a true professional. Made me feel the job was going to be done right and on time. It is important that my new car be serviced correctly. Thanks a true professional. Made me feel the job was going to be done right and on time. It is important that my new car be serviced correctly. Thanks More
kjwvisit Great Job on my last visit, keep up the good work. I have been a customer since October 1983 and will continue to do business there. Great Job on my last visit, keep up the good work. I have been a customer since October 1983 and will continue to do business there. More
Job was done quickly and efficiently as usual. Kenny Carter and the crew always do such a great job and today was no different. They finished my job quickly and efficiently as usual. Kenny Carter and the crew always do such a great job and today was no different. They finished my job quickly and efficiently as usual. More