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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
531 Reviews

531 Reviews of Phil Fitts Ford & Lincoln - Service Center

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June 26, 2020

Bought new 2020 back up camera display doesn’t work 90% of time was told just have to put up with it they can’t figure out why More

by bkwm1568
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
June 24, 2020

Always courteous and has taken great care of me and my family for many years ! The quality of the work is also second to none ! More

by jeff
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
June 24, 2020

My Lincoln was riding rough. Requested Kenny in service to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was else More

by always4tlc2
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in service is awesome. I request him every time I need work done.
June 24, 2020

Wonderful dealership Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel More

by fiddlers2@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
June 17, 2020

Great experience with the body shop. Tony has a world class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a More

by joe94v
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

The service was fast and accurate. All staff where very professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. More

by JUNGLE66
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Carter, Kevin Whitty
June 12, 2020

Kenny Carter is the best. He always gets me an appointment when I need one and he even washed mg car for me. He’s the best. More

by jkendall24
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
June 12, 2020

Great dealership the service advisor ken Carter is top notch he takes great care of us same for the service manager Kevin Whitty. Not a better ford dealer around More

by johnnyj6
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
June 05, 2020

service The service is always great. people are pleasant and personable. I have bought Ford's for the past twenty years. I own a Ford Escape and a Ford F-150. More

by drunyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Excellent service as usual Work is always done in a timely manner. I feel that my car is well taken care of and the work that is done is precisely what is needed and not anythi More

by RAGOST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
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