Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
531 Reviews of Phil Fitts Ford & Lincoln - Service Center
Bought new 2020 back up camera display doesn’t work 90% of time was told just have to put up with it they can’t figure out why of time was told just have to put up with it they can’t figure out why More
Always courteous and has taken great care of me and my family for many years ! The quality of the work is also second to none ! family for many years ! The quality of the work is also second to none ! More
My Lincoln was riding rough. Requested Kenny in service to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was else to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was elsewhere. He always takes fabulous care of my vehicles when I bring them in & he lets me know what is going on & doesn’t treat me like I am inferior because I’m female. I will continue doing business with Phil Fitts Ford as long they continue to treat me with respect. Thank You for being great. More
Wonderful dealership Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel like you are in the right place. More
Great experience with the body shop. Tony has a world class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a thing. I am very happy with the quality of work that was performed. More
The service was fast and accurate. All staff where very professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. More
Great dealership the service advisor ken Carter is top notch he takes great care of us same for the service manager Kevin Whitty. Not a better ford dealer around notch he takes great care of us same for the service manager Kevin Whitty. Not a better ford dealer around More
service The service is always great. people are pleasant and personable. I have bought Ford's for the past twenty years. I own a Ford Escape and a Ford F-150. The service is always great. people are pleasant and personable. I have bought Ford's for the past twenty years. I own a Ford Escape and a Ford F-150. Ford forever More
Excellent service as usual Work is always done in a timely manner. I feel that my car is well taken care of and the work that is done is precisely what is needed and not anythi Work is always done in a timely manner. I feel that my car is well taken care of and the work that is done is precisely what is needed and not anything excessive.. More