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Phil Fitts Ford & Lincoln
New Castle, PA
1,223 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,223 reviews
September 21, 2021
I won't take my Lincoln anywhere else. There are other Ford dealerships closer to me but I prefer and will drive the long distance to Phil Fitts Ford and Lincoln bc of they're knowledge and they're profes Ford dealerships closer to me but I prefer and will drive the long distance to Phil Fitts Ford and Lincoln bc of they're knowledge and they're professionalism. And there is something about going into a place where they know your name and are happy to see you! I feel they are fair with me and listen to my needs. Phil Fitts Ford dealership are the people for me. I don't see myself going anywhere else! More
by KAIANDKOA1955
Verified CustomerEmployees Worked With
Rod, 5 star, Mike, 5 star, Kenny 5 star and Jim 5 star
September 16, 2021
Rod kept me up to date on my vehicle and when it should be there and had everything ready when I arrived for purchase be there and had everything ready when I arrived for purchase More
by SDG1028
Employees Worked With
September 15, 2021
They keep you informed about your car. Thorough and nice to talk with, on any questions to talk with, on any questions More
by kerrage.jc
September 13, 2021
My first time dealing with Phil Fitts Ford and I would recommend them to family and friends. recommend them to family and friends. More
by dsmghm
September 10, 2021
Excellent experience and great communication! The Excellent experience and great communication! The absolute best car buying experience I have ever had. I am beyond happy with my new Escape! Excellent experience and great communication! The absolute best car buying experience I have ever had. I am beyond happy with my new Escape! Thank you again, Boone! More
by sn.stiffler
Employees Worked With
Sherri, Financing , Boone Lyons
September 10, 2021
Great experience getting service for my car as always. Kenny lets me know if there is any maintenance required, and as a result I have never had a car breakdown. More than once they have saved me money Kenny lets me know if there is any maintenance required, and as a result I have never had a car breakdown. More than once they have saved me money by avoiding unnecessary maintenance. More
by KEITHSOPER
Employees Worked With
Kenny, Kevin Whitty
September 08, 2021
The service is always fast and always friendly and knowledgeable employees. Never pressured into or told you need something when you don’t. It’s always only what you need nothing extra. knowledgeable employees. Never pressured into or told you need something when you don’t. It’s always only what you need nothing extra. More
by JUNGLE66
Employees Worked With
Kenny Carter , Kevin Whitty
