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Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.5
552 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 552 reviews

August 29, 2024

It’s always pressure when you go there to get your car serviced to always do something else, when you tell them you’re only there to do one thing it my car needs it that’s fine but don’t make me feel lik More

by STEPHORNE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

I apologize if you felt pressured during your visit. We aim to provide helpful recommendations and want every customer to feel confident in our service If you'd like to discuss this further or have any other concerns, please reach out to me directly. Thank you, Tony Blackmon - General Manager - (910) 812-1851

August 25, 2024

Love their Services. Lumberton Peterson always does a good job. I recommend them to anyone. More

by Chef Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the recommendation of Peterson Chrysler Jeep Dodge Ram, Samantha! We're grateful for all your support.

August 25, 2024

Toyota maintenance service department Walking appt everything went well. perfects customer service no complaints thank for all you do More

by bs6535744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

We're glad to hear everything went smoothly with your Toyota maintenance at Peterson Chrysler Jeep Dodge Ram. Thanks for the kind words and support!

August 24, 2024

Everyone is so accommodating and professional. The service is always impeccable. They are all about solving any problem you may have with your vehicle. More

by CLARK.ADAM.DEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janera Revels
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Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the fantastic feedback, Clark! We're delighted to hear that our team at Peterson Chrysler Jeep Dodge Ram provided accommodating and professional service. We appreciate your support and look forward to assisting you with any future needs!

August 23, 2024

not what i expected, never again will i go here for anything or recommend anyone More

by rudycarranza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Pittman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sweat
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Aug 28, 2024 -

Peterson Chrysler Jeep Dodge responded

Hi Rudy. It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Tony Blackmon - General Manager - (910) 812-1851

August 23, 2024

I stopped by to see when they could take my car for its 5000-mile service. They took it immediately and finished in 30-40 minutes. Special thanks to Curtis, excellent service rep. More

by RRVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Aug 26, 2024 -

Peterson Chrysler Jeep Dodge responded

RRVELA, we're glad to hear Curtis and the team at Peterson Chrysler Jeep Dodge Ram provided such prompt service for your 5000-mile check-up. Thanks for sharing your experience!

August 22, 2024

The service was great but the price is a little much know everyone trying to recover pandemic you know we all suffered be nice as country would work together like we used too More

by DANNIEODUM1976
Recommend Dealer
Yes
Employees Worked With
Curt moser
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Aug 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Dannie, we appreciate your feedback and are glad to hear you received great service at Peterson Chrysler Jeep Dodge Ram. We understand the concerns about pricing and will take your comments into consideration. Thanks for sharing!

August 22, 2024

The thermostat on our Jeep Wagoneer went out on a trip from Mississippi to the NC OBX, near Lumberton. The dealership looked at it that day, overnighted the part and fixed it the next day. Gave us a renta More

by shermanrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda, Jason
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Aug 23, 2024 -

Peterson Chrysler Jeep Dodge responded

Sherman, we're so glad to hear that Amanda, Jason, and the team at Peterson Chrysler Jeep Dodge Ram could assist you during your trip. Thank you for sharing your experience! Safe travels ahead!

August 21, 2024

the services was slow to me. We got there around 9:45, had to leave and come back, and still stayed over 2 hours. More

by osoupama1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
River
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Aug 28, 2024 -

Peterson Chrysler Jeep Dodge responded

We strive to deliver a seamless service experience for our guests, and we never intend to inconvenience them. I assure you that we will use this feedback to improve our efficiency in the future. If there is anything more we can do to assist you or anything else you would like to share, please don’t hesitate to contact me. Thanks, Tony Blackmon - General Manager - (910) 812-1851

August 19, 2024

The best deals and the fastest service around! This is my second car and I’lol be back again! More

by Niles Crank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you, Niles, for stopping by to leave Peterson Chrysler Jeep Dodge Ram a wonderful review!

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