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Peterson Chrysler Jeep Dodge

Lumberton, NC

Overview
Employees
Reviews
Vehicles
4.5
552 Reviews
Peterson Toyota is a premier Toyota dealer of Lumberton, NC and is honored by its faithful clientele and dedicated to top quality customer service. We have a committed sales staff with many years of experience satisfying our customers' inquiries and automotive needs.
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4395 Fayetteville Rd

Lumberton, NC

28358

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Showing 552 reviews

September 12, 2024

Over and beyond with the help the did more then they should have to get me going More

by Justice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Peterson Chrysler Jeep Dodge responded

Justice, we're delighted we could deliver an excellent experience! - Peterson Chrysler Jeep Dodge Ram Team

September 11, 2024

Took my truck in for warranty work and the dealership was trying to over charge on work. Took it to another dealer and didn’t have any problem. Terrible service More

by Jrozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Jrozier, I'm sorry to hear about your experience. We strive for transparency, accuracy, and fairness in our service, so this feedback is concerning. If you're open to discussing this further, please reach out at your convenience. Thank you, Tony Blackmon - General Manager - (910) 812-1851

September 11, 2024

Peterson Toyota of Lumberton provides very personal service. They ensure you are comfortable while taking care of your vehicle. More

by DSTEDMAN625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorges and Shon Pevia
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Sep 12, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the kind words! We're delighted to hear that our team at Peterson Toyota of Lumberton made your experience comfortable and personal. We appreciate your support!

September 06, 2024

Great experience with purchasing my new vehicle. I would recommend this dealership to others and will definitely return in the future. More

by jeff40tarheel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Peterson Chrysler Jeep Dodge responded

Thanks for the recommendation! We're glad to hear you had a great experience at Peterson Chrysler Jeep Dodge Ram. Enjoy your new vehicle, and we look forward to seeing you again in the future!

September 05, 2024

Takeisha was very pleasant and made my wait experience easier. I was greeted with a individual who was ready to work. More

by PAMCEOLA1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 05, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Takeisha made your visit enjoyable at Peterson Chrysler Jeep Dodge Ram, Pam. Thanks for sharing your positive experience!

September 01, 2024

I took my jeep gladiator 2024 on 29 August 2024 with less than 200 miles on it because it was shimming from the left side (driver). The experience with Amanda Valdés who was rush doing everything by herself More

by narvaezjesus17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

I'm sorry to hear about the issues with your Jeep and the condition it was returned in. While it's great that Amanda provided good service, we clearly fell short on other fronts. Please reach out so we can address these concerns directly and make things right for you. Thank you, Tony Blackmon - General Manager - (910) 812-1851

August 31, 2024

They did a great job & help me take car if my car in the best way More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

Morris, your kind review warms our hearts! Thank you from the Peterson Chrysler Jeep Dodge Ram Team.

August 31, 2024

Our salesman Tyshawn was great stuck with us. This is my second vehicle with him and he is my only guy to go to. More

by Justice
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Tyshawn provided you with excellent service once again at Peterson Chrysler Jeep Dodge Ram. Thank you for your continued trust and support! Enjoy the new vehicle!

August 30, 2024

Service was great, the only reason i didn’t give 5 stars is because the crew that cleaned my windows left glue from sticker on . Salesman David long was great. More

by Clnance63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Blackmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David long
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Aug 30, 2024 -

Peterson Chrysler Jeep Dodge responded

Thank you for the feedback! We're glad to hear that David provided great service at Peterson Chrysler Jeep Dodge Ram. We'll address the issue with the window cleaning team to ensure it doesn't happen again. Safe travels!

August 29, 2024

Brian was very patient with me and very helpful… definitely will recommend him to my friends and family More

by TYANNAM26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian sweat
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Aug 30, 2024 -

Peterson Chrysler Jeep Dodge responded

We're delighted to hear that Brian provided such excellent service at Peterson Chrysler Jeep Dodge Ram. Thanks for recommending us to your friends and family!

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