Peterson BMW

First Service Great first impression for the first service of my new 2019 X5. The dealership made the appointment process very easy and made it work with my schedu Great first impression for the first service of my new 2019 X5. The dealership made the appointment process very easy and made it work with my schedule. More

Replaced broken tail light lens Our service rep, Brent, took good care of us. Our car was done quickly and professionally. Very friendly folks and a pleasure to work with. Our service rep, Brent, took good care of us. Our car was done quickly and professionally. Very friendly folks and a pleasure to work with. More

They were great we got out in about 45 min. We were having a tire and rim put on are car. We deffently will go back having a tire and rim put on are car. We deffently will go back More

Jake did a fantastic job taking care of everything. Outstanding customer service! Porsche needs to hire him. The best service I have ever experienced. Jake is great! Outstanding customer service! Porsche needs to hire him. The best service I have ever experienced. Jake is great! More

Urgent Fix, handled well I needed an urgent replacement of a road rock damaged coolant radiator on my way back to Seattle from Sun Valley. Jake helped with all my needs, exped I needed an urgent replacement of a road rock damaged coolant radiator on my way back to Seattle from Sun Valley. Jake helped with all my needs, expedited getting and installing the part and got me on the way the next day. The price was well below my expectations. Nice hospitality, nice work. Great service! More

Lengthy wait for service, unable to load maps. I had a 10:00 am appointment time for some routine maintenance to catch up since my car was in Guam for 3 years. Services performed: brake flush, oil I had a 10:00 am appointment time for some routine maintenance to catch up since my car was in Guam for 3 years. Services performed: brake flush, oil change, alignment, and front wipers replaced. Getting US maps installed was also requested. I did receive a call at 14:00 to inform me of 2 issues with the car; battery issue and leaky transmission. Also told that the alignment was underway. Arrived at 14:30 and told car was out, driving to check alignment .At 15:00 my husband had to leave for another appointment, so at 16:00 was told they were working on the maps, unable to install. A little later informed that the car had to be reprogrammed and then would try re-installing maps. At 17:00 told they are unable to install maps and would need to make a new appointment for this. Also informed that the price was increase from $165.00 to $361.00. So overall, a 10 AM service appointment took 7 hours, they doubled the cost for one of the services required and were unable to complete the map reprogramming. More

Ryan got me in on a walk-in Needed brakes checked before a long drive, really appreciated the quick service. Will be seeing you guys when I need to get more work done. Needed brakes checked before a long drive, really appreciated the quick service. Will be seeing you guys when I need to get more work done. More

Keeping my BMW pristine! Ryan, thank you once again for your awesome care for me and my X5. It runs like new and you all washed it so that it looks new too! Ryan, thank you once again for your awesome care for me and my X5. It runs like new and you all washed it so that it looks new too! More

Brent made my service appointment easy. His professionalism and attention to my concerns was greatly appreciated and communicated when my car was ready for pickup. professionalism and attention to my concerns was greatly appreciated and communicated when my car was ready for pickup. More

Boise BMW Repair Ryan, my service representative totally took care of me. Kept me informed even when the repair took longer than quoted. Everyone at the dealership w Ryan, my service representative totally took care of me. Kept me informed even when the repair took longer than quoted. Everyone at the dealership was really friendly and willing to help when I was just standing around. Great communication and a pleasure to take my car to. More