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Peter Pan BMW

San Mateo, CA

4.9
589 Reviews

2695 S El Camino Real

San Mateo, CA

94403

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Showing 589 reviews

January 31, 2024

Overall, the service and dealership experience at Peter Pan BMW was really good. Adam was super helpful throughout the process and everything was done in less than 2 hours. The kindness they have and the o More

by JHuang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We're pleased to hear your visit with us at Peter Pan BMW was satisfactory. Our team's dedication shines through in your review. We anticipate serving you again, valuing your long-lasting relationship with us.

January 30, 2024

Super helpful customer advisor. Car delivered in showroom floor, cleaned and ready to go. Entire ordering process and status was done online, making it very convenient and a rea More

by boblewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke
Apr 13, 2024 -

Peter Pan BMW responded

It's great to hear you found our online process and delivery convenient at Peter Pan BMW. We value your time and try to make car buying as efficient as possible. Thanks for the feedback!

January 28, 2024

I had an exceptional experience shopping with Peter Pan BMW. Before we dropped by, Javed, the sales manager, had everything prepared and the whole process was super smooth, transparent and stress-free. The More

by c20090204
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javed
Apr 13, 2024 -

Peter Pan BMW responded

Thanks for highlighting the smooth process and efficiency at Peter Pan BMW. It was a pleasure helping you get your new car - we're glad it made for an exceptional experience. We look forward to ensuring every visit is as transparent and stress-free as this one.

January 27, 2024

Online team was easy to work with and I’m getting out of dealership was smooth. More

by matt.leducq
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate your review. It's good to know that our online team at Peter Pan BMW made your transaction smooth and easy.

January 25, 2024

Excellent service, very good personality. Detailed explanation and demonstration. Would like to recommend to others More

by Jianping peng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed , Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate the positive feedback. We strive for excellence in both our service and explaining procedures at Peter Pan BMW. Your recommendation means a lot to us.

January 17, 2024

Javed and his team made the buying process very seamless. He was very professional and helpful. Great buying experience! More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed, Cindy, Ivy
Apr 13, 2024 -

Peter Pan BMW responded

Glad to hear the purchase process at Peter Pan BMW was seamless and professional for you. Your positive feedback towards our staff is greatly appreciated.

January 17, 2024

Kam Pourhadi the sales was great. Easily to deal with and very helpful. The negotiations went smoothly! More

by vamayun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Pourhadi
Apr 13, 2024 -

Peter Pan BMW responded

Thank you for acknowledging Kam Pourhadi from our Sales department at Peter Pan BMW. We're glad negotiations were to your liking, and that the process felt smooth. Valued feedback like yours drives us forward.

January 17, 2024

Great experience and Javed took care of everything. And followed up very diligently on all queries. Overall excellent More

by JJ
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javed Ahmadzai, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate your feedback indicating satisfaction with Javed’s assistance. It is nice to hear he was diligent in handling your needs during your visit at Peter Pan BMW. Thanks for entrusting us with the care of vehicle matters.

January 04, 2024

Dominic was great, helpful, knowledgable; helped me find my car and sort out financing over text. When it came to actually taking out the financing the process took forever. Much of the paperwork could More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Chang, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

Hello Rich, I appreciate you taking the time to share your feedback regarding your recent visit with our Sales Team here at Peter Pan BMW. However, I would like the opportunity to discuss the assistance you received. Can you please send your contact information to me? I look forward to hearing from you. Gary Hutchinson Peter Pan BMW GHutchinson@penskeautomotive.com

January 03, 2024

Very efficient very responsive and following the commitment, overall a 10/10 experience for me, would definitely recommend it More

by Brian Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Locke, Sean Weaver
Apr 13, 2024 -

Peter Pan BMW responded

We appreciate your positive feedback about our efficient service and commitment at Peter Pan BMW. Thank you for recommending us.

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