Performance Toyota
Fairfield, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very disappointed with my experience at Toyota Performance Service in Fairfield. In January 2026, during an oil change, I was told my oil pan needed to be replaced for $800+. I questioned the d Performance Service in Fairfield. In January 2026, during an oil change, I was told my oil pan needed to be replaced for $800+. I questioned the diagnosis and, with the help of a friend who has mechanical experience, inspected and replaced it ourselves. We found nothing wrong with the original oil pan. The dealership acknowledged the situation and gave me a service credit. Today, I used that credit for an oil change. After the service, the technician sent me a video showing that everything looked good and nothing needed to be repaired or recommended. Despite that, I was asked to sign a waiver because of my vehicle’s high mileage and corrosion, stating they would not be responsible if something broke. After my previous experience with an incorrect diagnosis, this was extremely disappointing and made me lose trust in the service department. There was still $136 remaining on my service credit, but I told them they could keep it. At this point, respect and trust are worth more to me than $136. Unfortunately, I will not be returning to this dealership for future service. I hope management takes this experience seriously and understands that customer trust is earned through accurate diagnostics, transparency, and respect. More
Always good service and friendly service team members I usually work with Charlene and Jacob who take the time to figure out the best solutions and pricing to get the job done. Makes it easy to go to Perfo usually work with Charlene and Jacob who take the time to figure out the best solutions and pricing to get the job done. Makes it easy to go to Performance Toyota even though it is over 20 minutes away and there is a much closer dealership to my house. More
There are many items that need inspected at the 15000 Mike service but these items are not detailed on my service report as being completed. If these items were completed then please show that they were Mike service but these items are not detailed on my service report as being completed. If these items were completed then please show that they were completed on my service report. More
Love the complimentary pickup and delivery of my vehicle. Michael was thorough and detailed on what was performed on my vehicle maintenance. Keep up the good work. Michael was thorough and detailed on what was performed on my vehicle maintenance. Keep up the good work. More
Performance Toyota was able to schedule my maintenance on short notice, was very professional and offered good suggestions (which I took) for keeping my car in top performance. short notice, was very professional and offered good suggestions (which I took) for keeping my car in top performance. More
Awesome knowledgeable service helpful to our situation. Super nice and curtious. Will be ask for Clint/Alex next time. Super nice and curtious. Will be ask for Clint/Alex next time. More
This was a great experience at Performance. Amanda was very thoughtful and accommodating. Doing what it took to take us through what was happening. Amanda was very thoughtful and accommodating. Doing what it took to take us through what was happening. More
Service was good. The technician was courteous and explained clearly what needed to be done. No surprises and service was completed earlier than expected. The technician was courteous and explained clearly what needed to be done. No surprises and service was completed earlier than expected. More


