Performance Kings Honda
Cincinnati, OH
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My husband and I went in to King's Honda to look at a Honda Accord we saw on their website. I had called about this car and was put through to a salesman. We were very fortunate that I was put through to Honda Accord we saw on their website. I had called about this car and was put through to a salesman. We were very fortunate that I was put through to Marcus Campbell. He looked for this car for me late in the afternoon the night before July 4th, and called me back twice after locating it as it had just come on to the lot. He called me back first thing on the 5th to say the car would be available. We went in to King's Honda that morning with the intention of driving that Accord, and ended up staying there the entire day! Marcus bent over backwards to make us happy, making four different cars available to us to drive multiple times. We finally settled on a different car than we initially went to look at. Marcus was our intermediary with the finance mgr., and worked very hard to get the price that WE were happy with. We had made an offer on a car at a different lot earlier in the week and walked because of the attitude of the finance mgr, so we're happy to. Ot deal with that at King's Honda. We have a 14 yr old who will be driving soon and I would easily go back to the dealership and work with Marcus again! More
Nate was a very helpful representative; he almost explained my concerns before I raised them. He was able to help me secure the required auto insurance while seated at his desk. We have been out of explained my concerns before I raised them. He was able to help me secure the required auto insurance while seated at his desk. We have been out of the country for 6 years and had no insurance history. Nate is an excellent representative of Kings Honda and because of his professionalism we would gladly recommend Kings Honda. Nick Stark More
Tony Baxter was an awesome salesmen. He gave my family and I incredible customer service. I would recommend him to anyone and my experience at honda was beyond fantastic! I love my Honda Civic and would and I incredible customer service. I would recommend him to anyone and my experience at honda was beyond fantastic! I love my Honda Civic and would not trade it for anything else! More
Hello, I would like to take this opportunity to thank Hello, I would like to take this opportunity to thank Honda's salesperson, Gulia Petalver. I enjoyed working with her. I appreciated her open li Hello, I would like to take this opportunity to thank Honda's salesperson, Gulia Petalver. I enjoyed working with her. I appreciated her open lines of communication and their willingness to let me be so involved in every stage of the car/options selecting process. It is a rare balance to find an experienced salesperson who can interface with customers with such professionalism, honesty, integrity and commitment to excellence as Gulia. She is a fine representative of your company. Thanks Gulia for a great job! Sincerely, Arkady Itenberg, Ph.D. More
I was absolutely captivated by Al's outstanding customer service. He was not only helpful, and knowledgeable, but he listened. What I found especially unique about him was his keen perception. Sometimes service. He was not only helpful, and knowledgeable, but he listened. What I found especially unique about him was his keen perception. Sometimes he was more cognizant of my needs than I was. He selected three different 2012 Honda Accord's for me to look at. I was able to make a decision based off the three models I saw. He knew exactly what I wanted! He's an invaluable contributor to the success of Kings Honda, not just because of his commitment to the product, but he's engaging, truthful and honest. Al, thank you for your ethical service, patience and courtesy. You're simply the best! S. Shafik More
Rob was fabulous. He helped us choose the right car. We test drove several and found just the one we wanted. It has worked wonderfully and we are so pleased. We brought our whole family (3 children too). test drove several and found just the one we wanted. It has worked wonderfully and we are so pleased. We brought our whole family (3 children too). The kids enjoyed the play room and tv lounge during our shopping. Rob helped set up my blue tooth. It works well and I don't think I would have been able to figure it out without him. It was a pleasure working with Rob and the staff! We will return. More
I had a great experience at King's. Both Bob and Glen were prompt and professional in executing the sale. I appreciated the speed with which we were able to complete the process. were prompt and professional in executing the sale. I appreciated the speed with which we were able to complete the process. More
Salesman gave the best price they could up front and alerted us to all the deals they had that day from the beginning. I felt I was in control of the sale and the salesman listened to our input instead alerted us to all the deals they had that day from the beginning. I felt I was in control of the sale and the salesman listened to our input instead of pushing the cars he wanted to sell. By far my best experience buying a car. More
Great experience at Kings Honda. I actually went car shopping pretty convinced I was going to buy a Totoya Sienna. I ended up with a Honda Odyssey and it is all because of Rob Larson. He was great! H shopping pretty convinced I was going to buy a Totoya Sienna. I ended up with a Honda Odyssey and it is all because of Rob Larson. He was great! He deserves 100% credit for the fact that I am leasing a Honda and not a Toyota. More
I have given the dealer a 5 on every category because as soon as I got there, I was treated kindly and with respect. This dealer and its employees truly value the customers that walk through its doors, whic soon as I got there, I was treated kindly and with respect. This dealer and its employees truly value the customers that walk through its doors, which means that they clearly understand who their most important stakeholders are. As someone who has graduated with a business education and background, I can honestly say that this business knows how to add value to its customers through successful and meaningful interactions. For instance, the employees were very patient with me and continued to help me as the store was closing. Most places will re-schedule, especially on a Sunday Afternoon; however, Kings Honda did not desert me in any way shape in form. Rather, they stood by me and explained all the details of my vehicle, the lease contract/agreement, and other vital information. This was the first time that I had visited a dealership to get a car and my experience was beyond excellent. Jim Hardison and Jenni Hoskins are excellent employees and I hope they continue to deliver great customer service to everyone and continue with their careers! More