Performance Kings Honda
Cincinnati, OH
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Joe was great and came in on the middle of our sale. We were assisted by 2 others and 1 left to get us another vehicle to look at and never returned and the salesperson that took over left to gas the vehic were assisted by 2 others and 1 left to get us another vehicle to look at and never returned and the salesperson that took over left to gas the vehicle we were going to purchase up and never came back to say thank you or to see if we needed anything else. Joe brought us our vehicle paired our phones up with it and made sure that we had everything we needed before we left. Joe saved our opinion of Kings Honda and I hope that he received credit for our purchase. More
We knew Marc Kowalk from 3 years ago when we bought our Odyssey and Civic through him. Since that time we considered him one of the best Sales Person we've found. It was then very natural to come back to h Odyssey and Civic through him. Since that time we considered him one of the best Sales Person we've found. It was then very natural to come back to him now that was time to buy our first car to our daughter. And he delivered it: same personal care, patience and wisdom to help us make the best decision in terms of overal value. He is an asset to Kings' Honda and we wish to reconnect soon. Liz Johnston is another jewel in the Kings Honda Team. In Mark's absence she was able to assist us in all of our doubts and with a latin touch, she helped us through the maze of options toward the best for Ana. She can connect to latins in a way other cannot so please trat her as an asset as well. Saludos! Overall it was a great experience, and together with value this is what counts. More
Rob was very helpful in finding me the car I was looking for at the price I can afford. He made every effort to make my time at the dealership enjoyable and comfortable. Todd and Christie were also very fri for at the price I can afford. He made every effort to make my time at the dealership enjoyable and comfortable. Todd and Christie were also very friendly, helpful and made the process as easy as possible. More
The overall experience was excellent, as was each point of the experience. When we arrived at the dealership, Liz was waiting for us near the entrance at the appointed time. We were thrilled to find out of the experience. When we arrived at the dealership, Liz was waiting for us near the entrance at the appointed time. We were thrilled to find out right away that Liz is a Christian. This immediately put us at ease. Liz promptly took us to the vehicle so that we could test drive it. I made my purchase through a car buying service, which resulted in no haggling on the price. There was some minor confusion because I sent a follow-up email to Mr. Bush and because of the poor wording of my query and some oversight, I was quoted a different price via email. I misinterpreted the email price quote as including TTL and all fees (i.e., being the bottom line price), when in fact, it was quote for a sale price. When I came to the dealership to take delivery of the vehicle, I presented both the car buying service certificate and the email to Liz. This resulted in some initial confusion with a price significantly higher than what I was expecting. Liz spoke to the manager, and the situation was quickly resolved. The paperwork was completed quickly and all of our questions were answered without us feeling like we were being deceived or that anything untoward was taking place. Once we had provided Liz everything that she needed, we were met by Glen to complete the financing, title, and registration paperwork. This paperwork was completed quickly and without any pressuring (specifically as it relates to our wish to decline extended warranty and other optional coverages). Once the paperwork was complete, the vehicle preparations were finalized, and I was taken to the vehicle. Liz offered to help me pair my phone to the vehicle's Bluetooth system. We experienced some difficulty, so she asked Nick to help. Nick spent 30 minutes trying to help me, but in the end we concluded that my phone was too old to work correctly with the vehicle (this was based on Nick pairing his own phone to the car and everything working right away). In the end, this was the most pleasant and hassle-free car buying experience I have had yet. More
My husband and I visited Kings Honda to view and test drive a Certified 2012 Touring Elite Odyssey and the new 2014 EX-L Odyssey. Angel was a great sales consultant to work with. She gave informative d drive a Certified 2012 Touring Elite Odyssey and the new 2014 EX-L Odyssey. Angel was a great sales consultant to work with. She gave informative details about each model, compared the two and helped me decide which was best for my family's needs. Jeff was helpful in deciding between a purchase and a lease and showing us how each could benefit us. They both patiently answered every question my husband and I had over a two day period while we tried to decide what we really wanted. When we finally decided Angel and Steve stayed after closing to get all our paperwork done so we could take the Van home that evening. I will return to Kings Honda when in need of a vehicle again. More
Nate Myers, the Sales Manager, met us at the front desk after we arrived and explained that all of his sales consultants were in a training class but that he would go and ask one to assist us. A moment la after we arrived and explained that all of his sales consultants were in a training class but that he would go and ask one to assist us. A moment later, Al Glover greeted us, asked what kind of vehicle we were looking for, and took us to the lot to view Used Pilots. My daughter, who was the purchaser, had found a 2011 Pilot on-line that looked interesting, and it was still available. From the beginning of our interaction, Al was very professional and knowledgeable--thoroughly but concisely explaining features of the car and answering questions. While interested in making a sale, he never exerted any kind of pressure. He is a very friendly man and it was easy to develop a rapport and be comfortable that my daughter would receive a fair deal. Nate is very knowledgeable and experienced in financing and was able to offer excellent advice about loan options and then worked to find a loan at just 1 percent interest, with me co-signing. As Sales Manager, he explained the cost breakdown for the car my daughter was about to purchase, and used an on-line site to compare the features of this car with one she had test driven at another dealership. Our overall experience was excellent and I am likely to be back in a year or so when I make my next purchase. Scott Minamyer More
Had a great overall experience, sales personnel were very helpful and informative. They spent a good bit of time understanding my needs instead of just trying to sell something, and offered a few choices bas helpful and informative. They spent a good bit of time understanding my needs instead of just trying to sell something, and offered a few choices based on what I was looking for and within the price range. The price tag was comparable to other dealers and competitive for what I purchased. Their attitude towards customer focus and retainment is appreciable. Thanks much for the help, I will recommend the dealer for family and friends. More
I had been considering buying a new car for well over a year. I had been driving a 2003 Honda Pilot with 190,000 miles on it when it finally broke down. I had the car towed to the Kings Honda dealership, year. I had been driving a 2003 Honda Pilot with 190,000 miles on it when it finally broke down. I had the car towed to the Kings Honda dealership, with the thought in the back of my mind that I would hopefully trade it in on a new Honda Accord. I was put in touch with Petie Fossett, who is a class act. I was pretty straight forward with the type of Honda Accord I wanted, and he went above and beyond to help find the exact vehicle. After a couple of days of "negotiating", I went in to get my 2013 Honda EX-L V6 with Navigation! I had been borrowing my daughter's car, which I had with me. When I wanted to take my new car home with me that night, Petie and another Kings Honda associate followed me home in my daughter's car so that I would not need to make arrangements to pickup the car myself. I then made an appointment on Saturday to have my new car sprayed with a coating that would keep it looking brand new wash after wash for years to come. At the same time, Petie took the time to show me all of the features of my new Accord, because the night I purchased it, I had my two small kids with me and it was not a good time. I had well expected to arrange a ride home from the dealership while my car was being worked on, but Petie arranged for a complimentary rental so that I would not have to worry about a ride. A little more than an hour later, my car was ready, so I went back up to the dealership in the rental. He had my car started, cooled, and helped me get stuff out of the rental van. You just don't find better service. He really takes care of his customers and I woiuld highly recommend working with him. In fact, the entire Kings Honda team was just fantastic, even when I had my kids with me running around, as a single mom, it was a pleasant surprise to have them treat us with such kindness. So if you are in the market for a new car, go and visit Petie and the Kings Honda team. It will be worth it! More
I had another great experience at Kings Honda. I worked with Nate Myers again but got to know Gary and Jerry who very helpful and patient in our search for a Pilot. I would go back again if searching for with Nate Myers again but got to know Gary and Jerry who very helpful and patient in our search for a Pilot. I would go back again if searching for a new vehicle. More
Gulia is a great sales lady. She answered every question and was very friendly. The only downside was the process took several hours. This was not Gulia's fault, it was saturday afternoon and the dealership and was very friendly. The only downside was the process took several hours. This was not Gulia's fault, it was saturday afternoon and the dealership was VERY busy. More