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Peoria Ford
Peoria, AZ
1,014 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,014 reviews
December 12, 2012
I went to Peoria Ford to purchase a new F150. I asked the sales department if they could sell me a truck in two hours, so I could go to dinner with my family. Of course they said yes, and then the sale took sales department if they could sell me a truck in two hours, so I could go to dinner with my family. Of course they said yes, and then the sale took five hours to complete. My family had to go home without me. When I finally drove the truck home, they forgot to put the temporary tags on it, and I was ticketed the next day. Then they called me and told me I had to come back in and sign a new sales contract, as they accidentally gave me an incentive they weren't supposed to give me. The finance department neglected to tell me that even though I selected to be billed twice monthly, I would be billed the full month's amount during the first billing cycle. When I called the manager to complain, I was berated for giving them a bad online review. This place has given me nothing but headaches. I love my new truck, but I wish I had purchased it elsewhere. If you enjoy an inefficient sales experience, by all means go to Peoria Ford. More
by sanddragon
Employees Worked With
Can't remember
December 06, 2012
People are crooks. Kept our CD case and our front name plate. Lied to us about price and payment plan. Sold our truck and have us the run around when it came to refunding our 3500.00 plate. Lied to us about price and payment plan. Sold our truck and have us the run around when it came to refunding our 3500.00 More
by RevHerschelJr
Employees Worked With
Scott J. Meyers
November 26, 2012
I am very disappointed in the way I was treated at Peoria Ford Dealership over the weekend of November 24th & 25th. Salesman David Glutz and Sales Manager Robert Hubler conducted themselves in an intimating Ford Dealership over the weekend of November 24th & 25th. Salesman David Glutz and Sales Manager Robert Hubler conducted themselves in an intimating manner. More
by svsu
Employees Worked With
David Glutch & Robert Hubler
November 18, 2012
Pat Hickey, Jim Eagle, and both my sales guys really went to bat for me and gave me the best cutomer experience I have ever had! If you are looking for a honest car dealership to do business with, then then to bat for me and gave me the best cutomer experience I have ever had! If you are looking for a honest car dealership to do business with, then then is where you need to go. I am a customer for life! Every thing from the sales, service, and parts is nothing but outstanding customer service. I was really in a bad spot with my trade and Pat Hickey really stepped up and helpped me get into a new vehicle hassle free, Great job Peoria Ford and Pat Hickey! More
by jdlarsen85388
Employees Worked With
Pat Hickey Jim Eagle Chris Bowman
October 31, 2012
Great expereince ,sales perfesonal was very friendly and new his product , will definitly be back again .Great selection of vehicles lots of new models already in feel in love with the 2013 Shellby GT 500 t new his product , will definitly be back again .Great selection of vehicles lots of new models already in feel in love with the 2013 Shellby GT 500 that car is sweet :) More
by stay on point 702
Employees Worked With
Todd Sabin
October 26, 2012
I had a Great experience when buying my car and they made me feel like I was a friend not a customer. Peoria ford really stands by their commitment to customer satisfaction me feel like I was a friend not a customer. Peoria ford really stands by their commitment to customer satisfaction More
by Jay.rodz1
Employees Worked With
Mark Davis
October 26, 2012
I love coming to this dealership. Everyone was really nice to me. And made sure I was very well informed of the vehicle I was buying. They pointed out all the features in detail and even went over the sa nice to me. And made sure I was very well informed of the vehicle I was buying. They pointed out all the features in detail and even went over the safety features. I had my 16 month old son with me and they knew it was important to me. They helped me to get the monthly payment to fit in with my monthly budget. Overall great experience. They tried to make the process as fast as possible and as painless as possible. I would recommend these guys to anyone that I came across. More
by ashrob
Employees Worked With
Sharma Little
October 25, 2012
I do a lot of shopping when I'm looking for anything, vehicles being no different. Before going to Peoria Ford, I stopped at a couple other dealerships and had some terrible experiences. From the moment vehicles being no different. Before going to Peoria Ford, I stopped at a couple other dealerships and had some terrible experiences. From the moment I got out of my car I felt welcome here; Tyler introduced himself to me right at the start and made my whole visit great. Not only was he friendly to me, the other staff talked to me and made me feel really comfortable as well. I went there looking at the Ford Focus and decided that Peoria Ford was the place for me to buy. He was extremely knowledgeable about the car and answered all my questions without any problems and I couldnt have felt better about making my purchase. More
by drummer268
Employees Worked With
Tyler
October 25, 2012
I had a wonderful time at the dealership. The sales professionals provided me with all the knowledge I needed to make an informed decision on a vehicle that I was attempting to purchase. The folks were professionals provided me with all the knowledge I needed to make an informed decision on a vehicle that I was attempting to purchase. The folks were helpeful and not pushy at all. More
by hjobits
Employees Worked With
Duane Kleingard
