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Penske Chevrolet

Indianapolis, IN

4.8
390 Reviews

3210 E. 96th St.

Indianapolis, IN

46240

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Showing 390 reviews

December 11, 2020

Responsive and kept us in the loop every step of the way. Major repair and both Chevy and dealership helped us make it more manageable. More

by Jblackmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy May, Jace Smith, Scott Bodenhamer, Brett Rozzi
December 10, 2020

Friendly, on time. Pricing is competitive for normal service (oil changes and tire rotations. Got competitive quotes on tires that will be coming up in 6 mos or so. More

by m.s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bronson
December 09, 2020

Enjoyed the experience: friendly, efficient, clean dealership. They had vehicles that met my criteria pulled up front to inspect, and I did purchase one of those. I wasn't quite mentally prepared to a More

by lwhitaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Barker, Sean Weaver
December 08, 2020

I have just acquired my second Corvette from Penske Chevrolet in Indianapolis. As in the first, my recent experience has been first class! Jeff, Aaron, Justin, Shannon & Toby are people with whom you w More

by KM C8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron in finance, Toby in service, Justin in sales, Shannon in customer support , Jeff Copeland
Dec 08, 2020 -

Penske Chevrolet responded

Thank you for the great review! We will be sure to share your feedback with our team. Congratulations on your latest Corvette; Penske Chevrolet looks forward to your next visit.

December 04, 2020

I bought my new, 2015 Impala LX from Penske. Penske handles all my required maintenance. This year, a shuttle bus damaged my passenger side door at Tampa Int’l Airport. The complete repair process wa More

by Kcliffordsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. May. I give her 5 stars., Sean Weaver
Dec 05, 2020 -

Penske Chevrolet responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Sean and May went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

December 03, 2020

Jerry was and remains the best service managerHe Jerry was and remains the best service manager He anticipates my desire to maintain my car in all original condition I’m very happy with Jerry and More

by Gary Darnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 03, 2020 -

Penske Chevrolet responded

Thank you for the great review, Gary. We will be sure to thank Jerry and the rest of the team for providing you with excellent service. We look forward to working with you again.

December 02, 2020

Friendly staff and service. This is all I have to say. If you can’t except my word count that is your hard luck. Thanks More

by Jacksolouella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Savage, Kevin Thinnes, Sean Weaver
Dec 03, 2020 -

Penske Chevrolet responded

Jack, It's a delight to learn of your overall positive rating for us, Tina. Thank you and let us know how we can earn the fifth star on your next visit.

December 02, 2020

Took a little long for an oil change and tire rotation. Work was done well and the car was clean when returned. Just need to work on their time efficiency More

by cvargoretired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember name of service consultant
Dec 03, 2020 -

Penske Chevrolet responded

Thank you for the great review. We appreciate your feedback and look forward to working with you again.

December 01, 2020

Penske is the best for sales and service. I have leased at least 3 Grand Prix and 3 Malibu’s and was happy with all salespeople. Service has always been excellent too!!! I love Chevy’s and would never go More

by JanieShime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Jester, Jeff Copeland
Dec 02, 2020 -

Penske Chevrolet responded

Janies, thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

November 30, 2020

Great service and great price with service coupon. Left it and picked up later in about 2 hours or less! No problem service, easy in and easy out! More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY BRONSON
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