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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

March 24, 2024

I purchased a GMC Terrain and I was very impressed with my experience. It was smooth and in a timely manner. The sales associate were very helpful. I More

by vasquez4710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear your purchase of a GMC Terrain from Penske Buick GMC of Cerritos went smoothly. Our team strives for efficient service, and we appreciate the positive feedback!

March 24, 2024

I am a long time customer who has had my cars serviced by Penske for years. They continue tomeet my expectations. More

by JABBERFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall employee with whom I worked.
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your continued trust in Penske Buick GMC of Cerritos and our service team. Thank you for sharing your positive experience with us.

March 23, 2024

Great customer service, Albert V. Is the best, very kind, respectful, and professional. Also Joseph, he helps put the plastic, paper in the cars and moves them, also shuttle,very k More

by DLIZ6025
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to know our team, especially those keeping the vehicles pristine and providing transportation assistance, have left a memorable impression during your visit to Penske Buick GMC of Cerritos. We sincerely appreciate your recognition.

March 23, 2024

Service was as planned and as expected. The new service writer/advisor met and exceeded expectations More

by TMLOWERY48
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback. At Penske Buick GMC of Cerritos, we are always keen to meet and exceed customer expectations. Thank you for trusting us with your service needs.

March 23, 2024

Horrible service was there for a multi inspection from 7:50am-4:30pm for them just to give me a paper and charge me $249 and not even go through the report with me or even say bye. The fat guy didn’t even More

by Ckchiwawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clerk #1313 fat guy on first little house
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March 23, 2024

Great experience they helped me out with my alignment and made sure the truck was back to the way it use to drive. More

by Corral.gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Villegas
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear that Penske Buick GMC of Cerritos could assist with your truck's alignment issue. We always strive for excellent service. Thank you for the five star rating.

March 22, 2024

Albert Valencia, Always goes above and beyond. And that's why I keep going back! More

by STEAMFITTER250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad our team's efforts resonate with you. Your strong support for Penske Buick GMC of Cerritos is truly appreciated.

March 22, 2024

Fast service and professional manner with convenience appointment shcedule and rental car appointment. Thanks stephanie. More

by ALEXDC1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about the prompt service and convenience you experienced at Penske Buick GMC of Cerritos. It's great to hear that our team, including our rental car services, met your expectations. Thank you for choosing us.

March 21, 2024

Great friendly service, ask for Donald Moreno he will take care of all your concerns!! More

by Jameshaydon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department 5 stars, Donald Moreno
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Apr 30, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad our team at Penske Buick GMC of Cerritos could offer you great service. It's good to know that you felt taken care of during your visit. We hope to see you again soon.

March 21, 2024

Took 2 years to get parking assist chip. Now that’s it installed it just beeps. Notified deal and they have gotten back to us. It’s been about a week now. More

by JOHNNYDIVESTOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Morales
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