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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

April 07, 2024

Friendly staff and were eager to answer our questions. Great service from Jose and Darren. More

by KODY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind feedback. It's great to learn that our team could provide you with notable service at Penske Buick GMC of Cerritos. We hope to continue impressing you in the future.

April 05, 2024

Exceptional customer service including recommendations with priorities, timing to perform inspections and complete requesred service items. More

by DESIEEVELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your recognition of our customer service at Penske Buick GMC of Cerritos. We value your commendation and we're pleased that the timing and accomodations met expectations.

April 04, 2024

Albert is great. Service is excellent! This is my 3rd Yukon and I love it. More

by VCOXCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Valencia
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We're pleased to know our team meets your expectations at Penske Buick GMC of Cerritos. Your loyalty with Yukon models is appreciated.

April 03, 2024

Great experience! Had an issue with the initial truck and they swapped it to another truck for me seamlessly! More

by rychau89
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Matthew Stein
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Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback at Penske Buick GMC of Cerritos. It was our pleasure to ensure a smooth truck swap for you during our services. Thank you for the 5-star review.

April 02, 2024

Always keep us informed and car is ready as promised . Staff is very friendly and helpful More

by JWCHOCOLATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about Penske Buick GMC of Cerritos. We're pleased that you found our team helpful and that we met all expectations regarding service timing. Thank you for trusting us with your car's needs.

April 02, 2024

Muy profesionales , amables lo único malo es cuando quiero sacar cita para mantenimiento de mi troca el servicio es algo complicado gracias More

by RIGOMIRANDA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas
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May 01, 2024 -

Penske Buick GMC Of Cerritos responded

Gracias por su opinión. Nos alegra que considere a nuestro equipo de Penske Buick GMC of Cerritos profesional y amable. Tomaremos nota acerca de las citas para el mantenimiento - tomamos todas nuestras críticas seriamente.

April 02, 2024

Great service in and out in record time. Adviser did a great job making sure I was satisfied with the service. More

by NICOCAITLINAMAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 17, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad that the Penske Buick GMC of Cerritos team was able to provide efficient and satisfying service. We appreciate your positive feedback.

March 31, 2024

Anthony was great from start to finish. Anthony's great service is reason i would recommend business to friends and family. Experience with Finance Manager German was worst experience More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
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March 31, 2024

Great service! Than you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! More

by MEMOESPINOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback about Penske Buick GMC of Cerritos's service. Your review is valued greatly and it helps us in our continuous efforts to provide quality service. Much gratitude from all of us here at Penske.

March 31, 2024

KAY AND CAMILLE WERE GREAT. IT WAS QUITE BUSY BUT THEY MANAGED TO TAKE CARE OF EVERYTHING !! I ENDED UP WITH A NEW 2024 INSTEAD OF A 2021. I AM HAPPY WITH MY NEW SUV. GERMA More

by tbellini00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KAY INOUE. GERMAN IN F & I DEPT., Camille Soto
Report | Print
May 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your feedback and are glad that our team at Penske Buick GMC of Cerritos was able to assist you even during busy hours. It's wonderful to hear that you're satisfied with your new 2024 SUV. Looking forward serving the rest of your family.

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