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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews
Call Dealership (877) 886-6265

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

June 01, 2024

Great service! Very friendly staff!l and handled our car with care! Thank you so much ! More

by MISHA Gwaltney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 02, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience with the service and staff at Penske Buick GMC of Cerritos. We appreciate your feedback on how we handled your car. Best regards.

June 01, 2024

We weren’t pressed and everyone was focused on customer service.. a good experience. Thanks More

by sjdavison47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Josue Moreno
Report | Print
Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience. At Penske Buick GMC of Cerritos, we are glad to know our focus on customer service met your expectations. We appreciate your feedback and wish you well!

June 01, 2024

Daniel was the best, great communication and helpful, thank you, we will be back again More

by MIKEK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service
Report | Print
Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your positive feedback on our team's communication and helpfulness at Penske Buick GMC of Cerritos. It’s great to hear you had a pleasant experience! Thank you for choosing us.

June 01, 2024

Quick and easy drop off. I was also kept informed about my vehicle. My vehicle’s issues were fixed. More

by YANKPHAN210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Moreno
Report | Print
Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback on the quick drop-off, communication, and issue resolution with your vehicle at Penske Buick GMC of Cerritos. We appreciate it.

June 01, 2024

No xx. Dealership was quick to get back to my online inquiry. Dealership had knowledgeable staff that helped me pick the right car for my family. More

by dmarrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay from sales, Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas
Report | Print
Jun 01, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your positive experience. Penske Buick GMC of Cerritos appreciates your feedback about our quick response and knowledgeable staff helping in selecting the right car for your family. We value having you as a customer.

May 31, 2024

Had scheduled complimentary service, but upon arrival service dept. was backed up slightly. Daniel arranged for a driver to take us home and we picked up our truck later in the afternoon at our convenien More

by Tammyvillareal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel - Service Dept.
Report | Print
Jun 09, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience at Penske Buick GMC of Cerritos. We're glad our team could accommodate you efficiently during your scheduled complimentary service. It's great to hear that everything was resolved conveniently.

May 30, 2024

Extremely Fast service and trustworthy employees, thank you so much for your help with the truck More

by germanrp2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto, Matthew Stein
Report | Print
May 30, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for highlighting the quick service and reliable team at Penske Buick GMC of Cerritos. We appreciate your feedback on your experience with the truck assistance.

May 29, 2024

Vehicle price was exactly as quoted on the website. Absolutely no add ons! Highly recommend Kay Inoue as he was exceptionally responsive and knowledgeable. A+ experience. More

by tedeubanks
Recommend Dealer
Yes
Employees Worked With
Kay Inoue
Report | Print
May 29, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate the positive feedback on your experience with our team at Penske Buick GMC of Cerritos, such as your smooth pricing process. We’re glad you found our response times and knowledge up to standard. Have a great day!

May 28, 2024

The service was good and quick. Would not hesitate to purchase from here again. I recommend Camille. More

by PARKDANIEL9819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Camille Soto
Report | Print
May 28, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your positive feedback on Penske Buick GMC of Cerritos. We appreciate your recommendation and are glad our team could provide a swift, pleasant service experience. Please feel free to reach out with any of your future automotive needs.

May 27, 2024

He was quick, kind and helpful. Wouldn’t hesitate to purchase from your dealership again More

by MARQ1426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard hernqndez
Report | Print
May 28, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback on the service provided at Penske Buick GMC of Cerritos. It’s our aim to continue offering helpful and efficient support always.

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