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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,050 Reviews

18400 Studebaker Rd

Cerritos, CA

90703

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1,050 Reviews of Penske Buick GMC Of Cerritos

July 29, 2024

The purchase of my truck couldn't have gone any smoother! Matt was very professional and found the vehicle that fit my needs and budget. His teammate Alex was fantastic and spent all the time needed to revie More

by glen.bauer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales
Jul 29, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for the great review! Glad to hear our team made your truck purchase smooth and informative. Enjoy your new vehicle from Penske Buick GMC of Cerritos.

July 27, 2024

Clean and very professionally kind and close the deal very fast. there great people`s More

by hkab2att.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Morales, Matthew Stein
Jul 27, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for your kind words. We at Penske Buick GMC of Cerritos are pleased you had a great experience with our team. Wishing you well!

July 27, 2024

I decided to wait for my car after being told the service would take 1- hour. It was only oil change, tire rotation, and filter replacement. I was there for 3-hours.. I suggest you provide customers with upd More

by SENRIQUEZ562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Stein
Jul 30, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you to address your recent visit to our Service Department for an oil change, tire rotation, and filter replacement regarding the subsequent wait time. Please reach out to me directly. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

July 23, 2024

He is so Profesional and explained so well that it is easily to thrust on him he is so polite and caressmatic maje an excellent job ..congratulations to him .. More

by hernandezciro817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Josue Moreno, Jose Solis, Camille Soto, Matthew Stein
Jul 23, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your glowing review of our team at Penske Buick GMC of Cerritos. We’re pleased to know you had such a positive experience. Thanks for sharing.

July 23, 2024

I had the best experience hands down the maintenance team is awesome they really listen to my concerns and got me a loaner car while my truck was being repaired. More

by CCARRILLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 23, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear you had a great experience with our maintenance team, and that the loaner car made things easier for you. Thanks for sharing your feedback and rating Penske Buick GMC of Cerritos.

July 22, 2024

Love coming to Penske the service is always fast advisor was very helpful staff is great More

by STEPHANIEV.ZAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Jul 22, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the kind words. We're glad to hear our team at Penske Buick GMC of Cerritos provided helpful and fast service.

July 21, 2024

They give you the runaround on most of the the things they are doing, I had to return to instal parts that were supposed to be on the car before it was sold and all of a sudden they were missing . This w More

by AMEZCUAJOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Morales
Jul 25, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Thank you for bringing this to our attention. I would like the chance to speak with you to learn more about the condition of your recently purchased vehicle from our Sales Team specifically regarding the installation of some parts. Can you please reach out to me directly? I appreciate your time! Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

July 21, 2024

Everyone went above and beyond to meet my expectations on my purchase. They were very professional and helpful and I’m very happy with my new Buick! Thank you so much! More

by MERANDAAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Matthew Stein
Jul 21, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for sharing your positive experience at Penske Buick GMC of Cerritos. It’s great to hear that you are happy with your new Buick and found our team helpful and professional. Enjoy your new ride!

July 21, 2024

I want to say than you to all the personnel of Penske Buick gmc of Cerritos they were very kindly with me and I apréciate your help More

by JOSE.CORTEZ0728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Javier Garcia, Alejandro Morales, Josue Moreno, Jose Rivera, Jose Solis, Camille Soto, Matthew Stein, Cristina Morales, Clarissa Vargas
Jul 21, 2024 -

Penske Buick GMC Of Cerritos responded

We appreciate your kind words about our team at Penske Buick GMC of Cerritos. Wishing you the best!

July 20, 2024

Great customer care! Took amazing care of us while buying car. Felt bad we made them stay after hours and all were still friendly and very inviting would absolutely buy a More

by Seth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Tony , Anthony Aguilar, Josue Moreno
Jul 20, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the kind review! At Penske Buick GMC of Cerritos, customer care is a top priority. We appreciate your recommendation and look forward to serving your friends and family.

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