Penn Toyota

Andy was my salesperson and was extremely receptive to allowing me to "hold the deal" until I could get my daughter to test drive this car (it was going to be driven by her). Jay saw to the car being deli allowing me to "hold the deal" until I could get my daughter to test drive this car (it was going to be driven by her). Jay saw to the car being delivered in perfect condition - I am a pretty particular person and he did not attempt to get me to sign any papers until I was completely satisfied. Ray was just a friendly guy who happened to answer many of my phone calls. James delivered the car and went over, in great detail, all of the features of the car. He was polite, friendly and answered all of our questions with a smile. I attempted to give him a tip for his time with us, but he refused the tip saying he was just doing his job. What a pleasure to work with all of these people. Bravo Penn Toyota! More

I purchased my 2006 Tacoma from Penn Toyota and my experience can be described as no less than outstanding. They were able to answer all of my questions and concerns. unlike most dealerships, the staf experience can be described as no less than outstanding. They were able to answer all of my questions and concerns. unlike most dealerships, the staff at Penn provides fast and efficient customer service while maintaining a high standard of professionalism. I never hesitate to call my sales associate Robert in regards to my truck because the staff at Penn "know the product". I am confident that i have recieved the best price available and the most "bang for your buck" without sacrificing quality and reliability. It is often that i visit the dealership to check out new products and the staff always makes me feel welcome. I have recommended this dealership to all and will continue to do so. My next vehicle purchase will definitely be from Penn Toyota! More

Outstanding service and customer relations. They treat you with cordiality and respect. I was able to test drive the vechile and was given extensive explanation of all features. I recommended a friend an you with cordiality and respect. I was able to test drive the vechile and was given extensive explanation of all features. I recommended a friend and expect one more to follow suit. Fair and friendly experience. Try them. More

I was especially pleased with Rob Pirano, our salesperson. He was excellent during the sales process, and he's been very responsive postsale salesperson. He was excellent during the sales process, and he's been very responsive postsale More

I have never bought a car when I felt so at home and so happy for the experience. We kept thanking Jay for such a great experience. Everyone in the dealership was friendly, helpful, thorough and professi happy for the experience. We kept thanking Jay for such a great experience. Everyone in the dealership was friendly, helpful, thorough and professional. I've been in sales management my entire career and I know a pro when I see one. Joni Glantz is the best! More

Have been buying cars for the last 60 years and this is the only dealership that took a personal interest in my problem. They went as far as having the tech and the Toyota representative explain to me the the only dealership that took a personal interest in my problem. They went as far as having the tech and the Toyota representative explain to me the reasons for my concerns. They went out of their way to make sure we understood whey we were experiencing what we thought was a problem. More

Previously had some difficulties with service department in the past. However, recent experience much better and am hopeful going forward. Sales dept. great and helped enhance the service experience. The in the past. However, recent experience much better and am hopeful going forward. Sales dept. great and helped enhance the service experience. The salesman is extremely knowledgeable about the vehicles and interested in my satisfaction. Love the Prius. More

They were very considerate and did their best to get the price i wanted. As soon as i walked through the door they were friendly and willing to help me. The price was a bit higher than i would have liked price i wanted. As soon as i walked through the door they were friendly and willing to help me. The price was a bit higher than i would have liked to be, but they did try their best to work with me. The dealer was very nice and bot pushy. More

Penn was the 4th Toyota dealer we visited to buy a new 2010 Sienna and the last one we needed to visit. They got us 2010 Sienna with all of the features we wanted and more for the price we wanted to pay. 2010 Sienna and the last one we needed to visit. They got us 2010 Sienna with all of the features we wanted and more for the price we wanted to pay. They gave us a great price, one that was lower than the other 3 Toyota dealers we visited, and one that we did not even have to haggle for. The people we dealt with were knowledgeable, honest, direct, and pleasant. We made a deal with another dealer for a 2010 Sienna (with a down payment); however, over 3 weeks passed and they claimed they could not locate a car. That's when we went to Penn, they too did not have the 2010 Sienna that we wanted in stock; however, they got one for us with 5 days! We cannot sing their praises enough, we will always recommend friends and family to visit Penn and we are sure our next car will come form them too! More

This is the absolute WORST DEALERSHIP I have ever bought a car from in my life. They are completely incompetent and they are total liars. It is disgraceful the way they treat their customers. If I didn't lo a car from in my life. They are completely incompetent and they are total liars. It is disgraceful the way they treat their customers. If I didn't love the car I bought (which had a million issues with it that they didn't even check before they sold it to us including the DVD player not working, the radio not working correctly) we would have returned the car immediately. I have never written to complain about a company ever before in my life but I beg you to stay away from them. They are the WORST. Please learn from our mistakes. Go to any other dealership. These people have no heart or clue. More