Penn Toyota

I have never submitted a review for publication previously. However, based upon my recent experience in leasing another car from Penn Toyota after comparison shopping at a Subaru and Honda dealersh previously. However, based upon my recent experience in leasing another car from Penn Toyota after comparison shopping at a Subaru and Honda dealership, Penn Toyota has the best sales and management staff I have worked with. Joni Glantz patiently and intelligently answered all of my questions and even called me on her day off because of my travel schedule. Christopher Penn helped make our lease payment more affordable with incentives and also made the return of my prior leased Toyota convenient. This dealership is very profesionally run and the service department has always accomodated my family's hectic schedule and given us terrific service. Based upon the terrific driving experiences I have had in purchasing and leasing three different model Toyotas from Penn Toyota in the past nine years, I will continue to do so in the future and also recommend them to my family and friends. More

Overall my buying experience at Penn Toyota was good. The difficulties I experienced were not the dealership's fault but problems with my financing institution and insurance company. Robert went out of The difficulties I experienced were not the dealership's fault but problems with my financing institution and insurance company. Robert went out of his way to resolve the issues concerning the insurance letter and made it possible to take the car home on the arranged evening. I am grateful for his efforts and would recommend this dealership in the future. More

This is my 4th car purchase from Penn. They make the car buying experience pleasant and easy. Salespeople are knowledgeable and really work with you to get into the car you want at a price you are comfortab buying experience pleasant and easy. Salespeople are knowledgeable and really work with you to get into the car you want at a price you are comfortable with. The process of purchase to pick up is quick and painless. And they are their for questions after the purchase if needed. Excellent service department as well. More

Penn Toyota was the last stop of many in my search for a 2011 Hylander. I was greeted by salesman Robert Piriano. From the beginning I felt very comfortable. Robert was to the point, knowledgeable and truth 2011 Hylander. I was greeted by salesman Robert Piriano. From the beginning I felt very comfortable. Robert was to the point, knowledgeable and truthful (Emphasis on the last word). He gained my confidence right away. There was no high pressure sales talk. He told me there would be no hidden charges. Several days later I was at the dealer to make the deal. I also have to mention the Business Manager, Daniel Bronzino, another pleasant and truthful employee. The next day my new Hilander was prepped and I took Delivery. Robert and Daniel made this a very pleasurable experience (something I can't say about other dealings with car dealers and salesmen). Everything I was told was the truth. Everything I was promised I received. I am sure that Penn Toyota sets the tone for its staff which is commendable. These two employees are exceptional and I would recommend this Dealership to anyone looking to buy a Toyota. I hope Toyota is appreciative of this Dealership and the way it represents its product. More

My 2011 Toyota Camry is the 2nd car that I have leased from Penn Toyota. Although I am in walking distance of another Toyota dealer I go out of my way to deal with Penn Toyota. One of the reason I retur from Penn Toyota. Although I am in walking distance of another Toyota dealer I go out of my way to deal with Penn Toyota. One of the reason I return to Penn is because of the great service we consistently receive from the staff, especially from Robert Piraino. Rob is honest and we feel confident in our dealings with him. We receive great customer service, respect and care. Penn toyota offered an easy process on purchasing my new car. We got the car we wanted with no hassels or gimmicks that other dealers may try to pull. I will continue doing my business with Penn Toyota. More

I'm in the third year of a Camry lease from Penn Toyota. I choose this dealership because the salesman (Robert Piraino) gave me the best lease price I could find and dealt with my honestly. He quoted me one I choose this dealership because the salesman (Robert Piraino) gave me the best lease price I could find and dealt with my honestly. He quoted me one price and actually lived up to it. I have serviced the car with Penn and I am very happy with their work and their customer service. Recently, on a Friday afternoon, my trunk lock broke while I was in CT - I pulled into a Toyota dealer in Greenwhich and even though it was under warranty they were able to do nothing for me, I drove to Long Island and Jimmy the service manager figured out a way to fix the trunk lock - saved me from having to put the car in a garage all weekend- and got me back on the road late Friday afternoon. That's what a dealership should do for their customers and Penn did it for me. That's great! I've recommended them to a number of my friends and family and will probably lease another car from them this year. It's nice to deal with a reputable dealer. I am extremely happy with them. R. LaRock More

I lease Toyota Highlander 2011 from Penn Toyota. David in Penn Toyota was very explanatory, He nswered all of my questions and did not force me to make any decision. I really felt comfortable. I would defini Penn Toyota was very explanatory, He nswered all of my questions and did not force me to make any decision. I really felt comfortable. I would definitely recommend Penn Toyota. Thanks to David and Danny in Penn Toyota. More

After visiting many different dealers (even other toyota dealers), this was a very pleasant experience. Joni did not pressure and was informed on the vehicle and comparable models, if not, she quickly found dealers), this was a very pleasant experience. Joni did not pressure and was informed on the vehicle and comparable models, if not, she quickly found out an answer. We actually didn't buy initially, told her we were interested in test driving others, I only received one or two phone calls from her over a week, unlike others where there were 5 messages from one day on my machine. However, after dealing with a myriad of odd and annoying or unattentive salespeople, we returned. Manny gave us the ideal trade in price, Dave in finance was quick and to the point, not pushing and 'extras' on us we didnt want. Other salespeople, one of them Dominic were friendly and genuine. They seem to understand it's a business and there's no reason for a 'show' yet are professional and friendly, as consumers, we appreciate that. I would def. return to purchase another car as well as recommend to others. More

My family has purchased several cars from Penn Toyota and each time they have been professional, courteous, and very helpful. Their salesmen were not pushy and were patient with the multitude of questions I each time they have been professional, courteous, and very helpful. Their salesmen were not pushy and were patient with the multitude of questions I fired at them. They really appeared to pride themselves on working hard to make sure you are completely satisfied. I had done price research beforehand, and the ultimate price I paid was very fair, made more so by the exemplary customer service offered here. Moreover, when I asked my salesman about several car models and options packages that I was choosing between, my salesman did not automatically suggest the most expensive model or package. Instead, he wanted to understand my concerns and what I wanted the car/package for before making a recommendation, which made me trust his recommendation that much more. Highly recommend this dealership to anyone looking for a first car or a 20th car. More

I had the great pleasure of being introduced to Penn Toyota from an old friend. When she told me that they would not "haggle" or "misguide" me , she was correct. After dealing with MANY dealerships on L Toyota from an old friend. When she told me that they would not "haggle" or "misguide" me , she was correct. After dealing with MANY dealerships on Long Island I was starting to believe that Salesmen and women are a "breed of their own" NOT Penn , they guided me through a complicated situation with finesse and patience. From the finance department to sales , I was treated like royalty. All my questions were answered (and I had many) I didnt feel like I was being pushed and the process was expedited in 1 week , My goal was to get a more economical car , being a single mom with no one to really guide me in the process I felt very well taken care of. I would recommend that anyone buying a Toyota use this dealership , The dealership is well kept ,visitor friendly , and centrally located on Long Island . Greenvale. Robert Piraino in sales was very well spoken , and Dan Bronzino in finance was a master at getting me a very fair and decent finance price on my vehicle even after I told him my credit obstacles , Most dealers turned me away immediately . He was very humane !! So run to PENN , Ive had a Ford windstar , Mazda RX7, Subaru Legacy , and Ill NEVER leave TOYOTA after this great experience. Love my Rav4 and Corolla !!! More