Penn Toyota

Great Dealership, we have purchased three of our last four cars from them over the last ten years. We highly recommend Penn Toyota to anyone we know looking for a car. four cars from them over the last ten years. We highly recommend Penn Toyota to anyone we know looking for a car. More

This is our second time purchasing a new vehicle at Penn Toyota. Robert Piraino and Tommy Kim truly made the difficult experience of purchasing a vehicle a piece of cake. We were treated very kindly, and Toyota. Robert Piraino and Tommy Kim truly made the difficult experience of purchasing a vehicle a piece of cake. We were treated very kindly, and both Robert and Tommy answered all our questions and concerns, and both seemed quite knowledgable, and proud, to stand behind a Toyota product. They were on top of everything. At the time of delivery, they both reviewed the vehicle with us. It was done at the end of a busy day on a Saturday and we never felt rushed. We are Toyota fans, and always have two parked in our driveway at all times. We have returned to this dealership a second because of our excellent experience from the first time. Penn Toyota is a Class A, top notch operation and, as a consumer, I really appreciate who they are. As you can see, I would not hesitate to purchase again from them and would recommend them highly in every regard. More

When I went to penn toyota, and met Robert, he explain me for every single details price and options for the car, I have to say he is one of the honest sales person I ever seen. I tried to get the Toyota Ra for every single details price and options for the car, I have to say he is one of the honest sales person I ever seen. I tried to get the Toyota Rav4, but I saw another vehicle which was match with my budget. I suggest him to everyone to buy or lease car. Thanks Robert. Jay More

I purchased a new 2012 Toyota Camry from Penn Toyota. My salesperson, Joni Glantz, was outstanding to work with - professional, extremely knowledgeable, friendly, reliable and very patient in answering all salesperson, Joni Glantz, was outstanding to work with - professional, extremely knowledgeable, friendly, reliable and very patient in answering all of my questions. The sales manager, Frank Ubriaco, was very helpful as well. Joni is an exceptional salesperson. I would highly recommend Joni and Penn Toyota to my friends and family looking to purchase a new vehicle. More

I am very happy with my 2012 Camry SE, and this was enhanced by my experiences buying it. I thought I knew the car I wanted, and Robert Piraino was able to take the only Camry SE they had in stock with enhanced by my experiences buying it. I thought I knew the car I wanted, and Robert Piraino was able to take the only Camry SE they had in stock with a 4 cylinder off the showroom floor so I could test drive it and confirm my choice. He took time to go over options which I said that I probably would not want, but wanted to check out anyway, which was important to me: I was making choices on what I would be driving for many years, and that was respected. Robert was professional, knowledgeable, understanding and friendly, which are very important qualities when an expensive purchase is being considered. Our price negotiations were honest and forthright, and I was satisfied with the cost. The model car with the color and options I wanted, which I thought might be hard to get and I'd probably wait a few weeks for, was available sooner than I had thought possible: in the next delivery, the next day! I half joked that I might hitch-hike to pick-up the car since I doubted any neighbors would be around, and Robert immediately offered to pick me up at my home (and meant it, but a neighbor did drive me). I thought I would just pay, finish paperwork and take the keys, but Robert took a bit more than an hour to inspect the car with me to make sure everything was in order, give me a "class" in how to operate and understand the audio functions / controls and vehicle information systems, and even introduced my cell phone to my car via BlueTooth, transferring all my contacts. This very much impressed me, not only Roberts' knowledge of the systems but that Penn Toyota insisted on this procedure with every customer. There are many new features on new cars that a buyer might not be familiar with: learning them yourself first-hand while driving could be a real distraction. Taking time to make me aware of all of them and their operation, making sure all the various manuals were there and showing them to me, was much appreciated. When I got home I found that my telephone contacts had been deleted from the BlueTooth system, and I was not able to transfer them from my cell. I called Robert, went right back to the dealer, and he and another salesman worked on it for a half hour before finding that the source of the problem was my cell phone. They then corrected it for me and re-installed my cell phone and contact information. I don't think I could have asked for a better overall experience with buying a car, and I brought Robert a bottle of French wine to show my appreciation! More

The great rating is due to Robert the salesman's courtesy and the excellent overall experience. I purchased the car I wanted without any troubles. I would recommend the dealership in the future. and the excellent overall experience. I purchased the car I wanted without any troubles. I would recommend the dealership in the future. More

I have leased 4 cars from Penn Toyota in the past 4 years. They have been very courteous and very helpful every time I have visited the dealership. When it has been for service or another matter they years. They have been very courteous and very helpful every time I have visited the dealership. When it has been for service or another matter they have always have helped with any problem. I would recommend this dealership to all my friends. More

I purchased a new 2012 Toyota and the process was seamless. The salesman, Robert Piraino, was very professional, knowledgeable and pleasant to work with.I purchased a car from Penn Toyota some years seamless. The salesman, Robert Piraino, was very professional, knowledgeable and pleasant to work with.I purchased a car from Penn Toyota some years before and had a good experience then, so I came to the delaership expecting another good experience and that is exactly what I received. If your looking for a new Toyota I would recommend your checking out Penn Toyota and Robert Piraino. More

I had a very good experience buying a new Prius at Penn Toyota in Greenvale. My salesman, Mark Stechel, was very low-key and did not pressure me at all. I came in ready to buy a car, so pressure was not Toyota in Greenvale. My salesman, Mark Stechel, was very low-key and did not pressure me at all. I came in ready to buy a car, so pressure was not necessary, and the Prius pretty much sells itself. But even under those circumstances I have previously dealt with salesmen who make your skin crawl. Mark was pleasant and I looked forward to returning to the showroom. I only went to the showroom three times. The first visit I had a nice long test drive around a residential neighborhood. I zoomed up a few hills to check the acceleration. I pulled over to the curb to play with all the buttons. I really tested it. Mark gave me a price and I left to compare to the Ford Fusion and Honda Civic. The online reviews of those two cars were so inferior to the Prius that I didn't even test drive them. I returned to Penn Toyota that same week and Mark wrote up the sales slip. I said I would take the silver Prius that was on the lot just to get the car faster. The write up had no extra fees!! No delivery, dealer prep, or any of that nonsence. Just the price we had agreed on minus my coupon, sales tax, and NY State registration for the new plates. On my way home I got buyer's remorse because I really wanted the blue Prius even if I had to wait a little. I called Mark from home. "No problem." He got me the blue Prius from another dealership, and I still got the car within a few days. I couldn't come in to pick up the car at Mark's convenience because of family obligations, so Mark came in on his day off to go over the car with me and sign the paperwork. I also thought the web site was very clever. I'm a web designer, so I thought the way they lured you into signing up for a test drive online in order to get a coupon was pretty smart. I signed up, and Penn honored the coupon even though no one in the showroom had seen it before. I went from browsing on the iternet to owning a Prius in a week. Thanks Mark! I can't wait to take my new baby out for some nice long drives! More