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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.5
268 Reviews

268 Reviews of Pellegrino Buick GMC - Service Center

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June 15, 2023

I had a leak in the hatch of my Enclave. It took almost a month to schedule. If my husband and I had not investigated the issue first, the repair person would not have resolved our issue. I More

by JMCAPELLI61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Properly notified shortage of chips we’re ready for install. Service department was prompt in acquiring part and install was effortless More

by Jimd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Haltzman
June 07, 2023

They listen and solve the problem. They are always pleasant and courteous and find the solution More

by RUPPERTEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person filling out the paperwork very efficient and pleasant
May 25, 2023

Great staff. Polite, courteous and friendly. Great people to do business with. Service department is quick, efficient and reasonably priced. Love my Buick Envisio More

by HTH775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 17, 2023

Received the appointment time I wanted and I looked around the inventory while they serviced my car. More

by KVANDERS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Becky in the service Dept.
May 16, 2023

Excellent job with our Buick. We are completely satisfied. We are looking for a new Buick but would like some discounts. More

by JCOLLINS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023

They did a great job. Blah blah blah blah blah blah blah blah blah blah blah blah blah More

by BLCMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Coalson, Shawn Lukac, Mark Haltzman
May 05, 2023

While they did a good job on my oil change they only reset the problem I am having with my display. Doing this didn’t fix the problem but they chose to do nothing else telling me I would need to make an More

by PSENFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Coalson
May 04, 2023

Was never told about being charged for a check engine light assessment until afterwards. Only is covered if something was wrong. They did not find a problem, therefore i was charged $150 + More

by JERRY71302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Perkins (Service Manager)
May 01, 2023

They fixed what was needed under the warranty. It was done on time and quick. More

by R1E2PRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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