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Peake BMW
Kenner, LA
85 Reviews
Welcome to the Peake BMW website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned BMW car, truck, or SUV you will find it here. We have helped many customers in or near Kenner, Metairie, New Orleans, Slidell, Mandeville and Madisonville find the BMW of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Peake BMW has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
As a premier Louisiana BMW dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Peake BMW online and offline customers enjoy vehicle specials every day. We offer BMW service & parts, an online inventory, and outstanding financing options, making Peake BMW a preferred dealer serving Kenner, Metairie, New Orleans, Slidell, Mandeville and Madisonville area BMW buyer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
By Type
Showing 85 reviews
November 04, 2009
Took my X3 in for a simple battery replacement. Car has 48k miles and had to be jumped off. A quick diagnostic at my local gas station revealed that the battery would not hold a charge. Since it was unde 48k miles and had to be jumped off. A quick diagnostic at my local gas station revealed that the battery would not hold a charge. Since it was under warranty, I took it to Peake for repairs. Well, it's day three and Peake has yet to even touch my X3. In the meantime I do not have transportation and Peake flatly refused to provide a loaner. Replacing the battery takes about an hour. To do this they will have kept my car for over three days. Ask yourself, is this luxury car service ? More
by Minkie
Employees Worked With
unknown
August 31, 2006
the dealership thinks customers are stupid and outright lie to us. they threw us a junk tire as our "spare." they changed all four tires on us, even though our local gas stations had carefully checked th lie to us. they threw us a junk tire as our "spare." they changed all four tires on us, even though our local gas stations had carefully checked the car and recommended we change only the two front ones. they insisted that the BWM luggage carrier came with only one key. they keep us waiting indefinitely. they don't return calls or e-mails. i would not buy a BMW again if we remain in new orleans as i can't stand dealing with these thugs. More
by NOLA user
Employees Worked With
Randy Zeigler
April 06, 2004
My ratings for 5+ is for Mike Dugas. He's the best Service Advisor there is at Peake BMW. Out of all my scheduled services, Mike Dugas has been the only SA that has made me felt welcomed. He ensured t Service Advisor there is at Peake BMW. Out of all my scheduled services, Mike Dugas has been the only SA that has made me felt welcomed. He ensured that my car was entirely serviced before it was given back to me. If anyone needs service, please ask for MIKE DUGAS.<br><br>On the other note, prices at the Parts Dept. are a RIP! You're better off ordering online from Circle or Pacific BMW. More
by hamann330ci
Employees Worked With
Mike Dugas
November 26, 2003
I brought the car in for service and luckily I found no problem with the work done. The problem was that when the car was dropped off they started to write the work order up on the hood of the car. That problem with the work done. The problem was that when the car was dropped off they started to write the work order up on the hood of the car. That was avoided by the eyes I gave him. I can only imagine what happens to your vehicle behind the garage doors if they see no problem doing things like that in front of you. Also, when the car was picked up the receipt said that they washed the car and that did not happen. Honestly I was happy about that because I am the only person allowed to wash my car but why lie about something like that? Take your car to Bimmerwerks in Harahan. Jim is the best. More
by kellinsandi
November 12, 2003
my transmission would not shift out of second gear, it happened just after I had a tire changed. I told them of this, asked if the tire change might affect this, asked if the computer needed to be reset. happened just after I had a tire changed. I told them of this, asked if the tire change might affect this, asked if the computer needed to be reset. The service man said I needed a rebuilt transmission at $4700. I took it to European Automotive in Jackson, MS. They put the right size tire on the car, cleared the computer codes and charged me $70. I had to drive the car at 40mph for 200 miles to get this done. More
by ajoyman
