Paul Miller Volkswagen of Bernardsville
Bernardsville, NJ
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i purchased a brand new GTI from this dealer and i was very satisfied from the begening of the process till the day i drove my car out of the dealer, the sales man dan kovac was very friendly. they ordere very satisfied from the begening of the process till the day i drove my car out of the dealer, the sales man dan kovac was very friendly. they ordered the vehicle for me from germany and it usealy takes 90 days, but they got it for me in 70 days. good job guys More
Great people to deal with - Can not say enough good about both John and Mike It was a real pleasure to do business with them. They answered all my questions - what else can one ask for. They alway about both John and Mike It was a real pleasure to do business with them. They answered all my questions - what else can one ask for. They always made me feel very welcome. Look forward to many many more 'visits' with them. Cheers Larry More
Ryan was very helpful with getting me into a CC sport. We discussed over the phone as I was already sold onthe car and was looking for the right color combination. He was efficient in getting the applica We discussed over the phone as I was already sold onthe car and was looking for the right color combination. He was efficient in getting the application approved and getting everything ready for pick up. Once i got there, he was patient as I looked through the color inventory and actually changed from white gold to mocha. The car was cleaned up and I was on my way. I did end up spending more than I anticipated by purchasing a service package but hopefully it will be invaluable in the end. Nice job, Ryan. It was a pleasure working with you. More
Had a very good experience in this dealership,Bill was very diligent in explaining the details of each vehicle we test drove. This is my first Volkswagen purchase and so far I am very satisfied. This is a very diligent in explaining the details of each vehicle we test drove. This is my first Volkswagen purchase and so far I am very satisfied. This is also my first lease not sure financialy if its the best deal, will let you know in 36 months. More
My only complaint deals with transparency and price. John Oliver said he would beat a price because I was a return customer, but when I arrived the lease price was actually $5 a month higher. As a matter of Oliver said he would beat a price because I was a return customer, but when I arrived the lease price was actually $5 a month higher. As a matter of principle, live up to your word. $5 will not ruin me, but I appreciate being dealt with honestly--particularly since this is my second vehicle from Bernardsville VW. Instead, I walked away feeling nickel-and-dimed, which tarnished the experience. The only reason why I returned to Bernardsville VW is because they appear more professional than other dealers and are very knowledgable about their products. Mr. Oliver's actions put a cloud over that professionalism. Bill Gaffney, the salesman, is a pleasure to deal with, and the environment at the dealer is generally pleasing. More
My experience at Bernardsville VW was a pleasant one. My experience at Bernardsville VW was a pleasant one. Their extensive inventory was what attracted me to this dealership. The price was ok. My sales My experience at Bernardsville VW was a pleasant one. Their extensive inventory was what attracted me to this dealership. The price was ok. My salesperson was transparent and knowledgeable. He also was low-key ( NO PRESSURE ). I felt like I could have done better pricewise but the absence of hassle was worth it. More
My experience at Volkswagen Bernardsville was awesome. Ryan Gouldey is an exceptional salesman, very knowledgeable and friendly. I would recommend Ryan and the entire dealership to anyone I know! The ma Ryan Gouldey is an exceptional salesman, very knowledgeable and friendly. I would recommend Ryan and the entire dealership to anyone I know! The manager and all sales people were very friendly and helpful and I am very happy with everyone there. More
I would like to thank everyone at Bernardsville Volkswagen, especially Mr. Sclafani our sales representative. It truly was a wonderful experience thanks to Mr. Sclafani, I found him to be very frie Volkswagen, especially Mr. Sclafani our sales representative. It truly was a wonderful experience thanks to Mr. Sclafani, I found him to be very friendly, intelligent and also professional. During the time my wife and myself spent at the dealership during the decision making process everyone was friendly and professional, it gave me a good feeling about our purchase and the dealership. I must say that all the representatives of Bernardsville Volkswagen demonstrated the attention to the customer and also that they were proud to be a member of the Bernardsville Volkswagen. It truly gives the customer and secure feeling knowing that after we drive off the property that the representatives will still be their to support the product and the customer. The dealership was also very clean and organized; this once again demonstrates pride and ownership and gives a very good impression to the customer. I once again would like to express my sincere thanks to Mr. Sclafane and everyone at Bernardsville Volkswagen for making this the best experience that my wife and myself have had purchasing a new automobile. More
Our recent purchase is the fourth with this dealership primarily because our sales person, Bill Gaffney, has gained our trust. Everyone at the dealership is courteous, attentive and knowledgeable which ma primarily because our sales person, Bill Gaffney, has gained our trust. Everyone at the dealership is courteous, attentive and knowledgeable which makes it easy to keep going back. The service area is well organized and very helpful. More
Made an appointment to check out a new GTI. On arrival, I saw my name listed on a white board in the showroom, welcoming me to the dealership. As it was busy that evening, Pedro - one of the finance guys, saw my name listed on a white board in the showroom, welcoming me to the dealership. As it was busy that evening, Pedro - one of the finance guys, took me out for a test drive of the GTI and I loved it. Sat down with Jared, got a very fair price on my trade-in and made the deal. It was very painless. In all, I'm very pleased with my experience at Bernardsville VW. More