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Patrick Mazda - Service Center

Auburn, MA

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263 Reviews

263 Reviews of Patrick Mazda - Service Center

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November 15, 2020

My experience was an informative one. The knowledge my salesman had was so helpful in making my decision on just the right car for me. The showroom was very clean and all safety precautions were taken dur More

by TDILIDDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski
Nov 17, 2020 -

Patrick Mazda responded

Hello there! Thank you very much for your trust with this large decision. We appreciate your business and your review! Please feel free to reach out with any questions you might have.

November 14, 2020

Nothing but great things to say here. Everything at this dealer has gone smooth and when it didn't they stepped to make it right. More

by waltermyette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lacrosse
November 14, 2020

I've been driving for 45 years and dealt with a lot of different dealerships, Patrick Motors is by far the best. Between the Sales (Fred) and service ( all of them are awesome) and Aaron T., who helped i More

by LESLIELOFGREN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Kosiewski, Aaron Tringuk, Joel Marrast
November 11, 2020

Customer service was helpful and walked me through the Customer service was helpful and walked me through the repairs. The repairs were made in a timely manner and the car was washed and vacuumed before b More

by OPICARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Nov 12, 2020 -

Patrick Mazda responded

Hi there! Thank you so much for taking the time to leave a review for your service visit. We're so happy to hear that John took good care of you! Have a great rest of your week.

November 10, 2020

It was fast and the man at the front desk was very nice. I really liked the fact that they went the extra mile and washed and vacuumed my car as well. Thank you More

by KAMPEMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
Nov 11, 2020 -

Patrick Mazda responded

Hi, there! Thank you so much for your business to our service department and for your review. Your feedback is appreciated!

November 09, 2020

Took over a week to finish service and was very difficult to get information on what was taking so long. Felt like I was inconvenienting everyone when I would call to try to find out information, but never More

by REIEIO8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
November 09, 2020

It was a great experience. They had this very cool new thing where they sent me a text a link to open up and it showed the tech working on my car and showing the things that he did and possibly what it ne More

by robirch8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Marrast
Nov 11, 2020 -

Patrick Mazda responded

Hi, there! We're so happy to hear about your experience with our service department, Thank you for your business and your kind review!

November 06, 2020

Nice staff. The dealership is a parking clusterxxxx. They washed my car which was just detailed and I had to clean all the windows. Otherwise, it was great. Not sure of the names of people in service More

by aspen400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Anderson
November 02, 2020

Staff was nice and process was quick. What I didn’t like was that I brought my car in at 8 AM for a routine service and it wasn’t ready at 4:30 in the afternoon and nobody called me to tell me that I wouldn More

by SCB01568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
November 01, 2020

Well done. Good customer relations service. Cost was higher than other service centers, but courtesy vehicle was excellent. Friendly service, good communication, and labor cost seemed expensive. More

by JOHNSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Anderson, John Smith , Joel Marrast
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