Pat O'Brien Chevrolet South
Medina, OH
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Very friendly staff, service was done in timely matter while I waited for my vehicle. It was a warranty repair which parts were ordered and replaced at no cost to me and hassle or questions asked. Pat O’B while I waited for my vehicle. It was a warranty repair which parts were ordered and replaced at no cost to me and hassle or questions asked. Pat O’Brien team are awesome, and thanks to Mike Townslee and More
Great This dealer and all of the staff and salespersons are like a bunch of friends. Service staff are very courteous. My salesman, Mike Vincent calls sever This dealer and all of the staff and salespersons are like a bunch of friends. Service staff are very courteous. My salesman, Mike Vincent calls several times a year to see if everything is still good and also calls on our birthdays. More
Patricia Slama has a customer first attitude this employee is the reason I continue to bring my vehicle back. Service area is clean and offers a nice selection of beverages while you wait. employee is the reason I continue to bring my vehicle back. Service area is clean and offers a nice selection of beverages while you wait. More
Cruze Service Pat O'Brien's service department gets an A+...they give the extra effort to make sure the customer feels at ease when coming in and leaving the servic Pat O'Brien's service department gets an A+...they give the extra effort to make sure the customer feels at ease when coming in and leaving the service center... More
transmission replacement Service was done in two days and transportation to and from the dealer was provided. The replacement transmission seems to be working well. The car ru Service was done in two days and transportation to and from the dealer was provided. The replacement transmission seems to be working well. The car runs good now. More
Sold me a lemon, won’t fix it! Not only did my salesman get fired and all the staff turned over, while all the employees there talked crap about the management, but they sold me a 2 Not only did my salesman get fired and all the staff turned over, while all the employees there talked crap about the management, but they sold me a 2013 Silverado and the check engine light immediately came on. They kept telling me it was nothing, and refused to do anything. Now it’s still a problem, and they said I have too many miles on the truck. It was apparently GM Certified, even though the driver side window didn’t work when I received it and I had to go back and get a new motor for the window put in. They have agreed to work with me and then ghosted on me. They do not have their stuff together, and they sold me a certified used truck with problems and refuse to admit that it has problems. Just buy one somewhere else and save yourself the aggravation. Not only that, but they gave me 2 free oil changes that took over 2 hours to complete each time. What a joke. More
Heaton’s purchase of Colorado truck Erin Doyle, Tyler (finance person) and everyone else were wonderful! Great experience! Would truly recommend Medina Pat O’Brien! Not our first pu Erin Doyle, Tyler (finance person) and everyone else were wonderful! Great experience! Would truly recommend Medina Pat O’Brien! Not our first purchase either! Customers for years! ??👍 More
Great Service My service was fast and a great job was done. My car was returned neat and clean. The Service and Sales staff were very helpful. My service was fast and a great job was done. My car was returned neat and clean. The Service and Sales staff were very helpful. More
The process went fairly quick. The salesman respected that we had other appointments and needed to leave and return to finish the purchase. Thank you. The salesman respected that we had other appointments and needed to leave and return to finish the purchase. Thank you. More
Prompt excellent service I received the appointment one day after I called for early in the morning. I found out that they were overbooked that day but they made sure my car w I received the appointment one day after I called for early in the morning. I found out that they were overbooked that day but they made sure my car was done so I could keep a doctor's appointment. The service manager was very courteous and pointed out some issues with my car that will need to be addressed in the near future. No pressure and very courteous. This dealership is only 2 miles from my house and very convenient. We are happy to have this business in Medina. More

