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Pat Milliken Ford

Redford, MI

4.9
1,377 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 28 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,377 reviews

August 15, 2016

Best dealership I have leased 3 vehicles from Joe Balhorn. Always courteous and willing to work with me. He listens to what I want and need. Thanks More

by Sally
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Joe Balhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2016

Great Service! I had a 9 a.m. appointment to have scheduled maintenance on my Escape. I arrived before 9 o'clock and was taken immediately. Scott Duczminski was my More

by sadfd1027
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Renko, Scott Duczyminski
July 25, 2016

wonderful service! I enjoy connecting with Pat Milliken Ford for either leasing vehicles or servicing my vehicles leased through them. I am always respected and apprecia More

by jwq88
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Duczyminski
July 22, 2016

Top Notch This is my second Escape that I have leased from Pat Milliken Ford. I came to the dealership primarily for service on my 2003 Focus. I come from a F More

by preebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kelly, Ian Murphy
July 05, 2016

Service is not a word When all goes well service is easy. But in life problems happen and solving them requires action. All the people at Pat Milliken are action people esp More

by Rugby123
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet Guertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Kelly
July 04, 2016

IMpressed with attention to detail. I entered the dealership and was greeted by Patrick who asked to help me. I explained my needs - very limited budget and was offered several options More

by LFL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Leaman
June 22, 2016

2016 Ford Explorer I have dealt with many other dealerships and salesmen in the past and this purchase has been the easiest and most pleasant experience I have ever had. More

by Nancy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Renko, David Post
June 16, 2016

Kathryn-Escape 16 My salesman Frank Renko is outstanding. He knew just what I wanted and do you livered just what he said he would do. Service department is outstandi More

by Msladykathryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Renko
June 10, 2016

Edgar Evan Professional Salesmen with a Great Sense of Humor Edgar Evans closed the deal on my F-150 in the shortest duration I have ever Leased a Truck. Please plan to visit Pat Milliken Ford soon and request t More

by Estelle F-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2016

Poor Service I made appointment to have my car serviced for 9 o'clock in the morning for an oil change and tire rotation. when i got there i was told it would be a More

by laurie1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Duczyminski
Jun 06, 2016 -

Pat Milliken Ford responded

We're very sorry to hear of your recent experience and would appreciate the opportunity to discuss it with you. Please contact Peter Battle at (313) 387-7360 at your convenience. Thank you in advance and again we apologize for the poor experience.

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