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Pat Milliken Ford

Redford, MI

4.9
1,356 Reviews
Pat Milliken Ford has been family owned and operated since 1959. We are proud to be one of the largest Ford dealers in the nation, which means you will always find a huge selection of new and pre-owned vehicles on our lot. But more importantly, we know that customer satisfaction is the key to our success. Pat Milliken Ford has been awarded the President's Award for excellence in customer satisfaction by Ford Motor Company for the last 28 years in a row! We are the only dealer in the State of Michigan to achieve this designation and we are proud of our entire sales and service team for their efforts.
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9600 Telegraph Rd

Redford, MI

48239

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Showing 1,356 reviews

April 20, 2026

From the first moment, I spoke to Rick, I was treated with nothing but dignity and respect. Even though the vehicle I was looking at ended up not meeting my needs, I would absolutely recommend Rick for y More

by Woz
Recommend Dealer
Yes
Employees Worked With
Rick Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2026

Braheem was easy to work with. He patiently searched for a vehicle that fulfilled are needs. Our questions were dealt with fully. He is a friendly and cheerful guy. We will certain More

by johnandlynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shauntice Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braheem Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Garland
Apr 17, 2026 -

Pat Milliken Ford responded

Thank you for sharing your excellent experience with Braheem Abboud! We greatly appreciate your kind words!

April 15, 2026

Tim was amazing! I wasn’t sure if I’ll be able to finance a vehicle while having a current Chapter 13 bankruptcy but he made it possible. He helped with all my hiccup More

by Toriana Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Pat Milliken Ford responded

Thank you Toriana! Thanks for your kind words about your experience with Tim Shea!

April 07, 2026

Tim was very friendly and helpful he made the process easy I would definitely recommend him to anyone who asks More

by angelahawkins1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Pat Milliken Ford responded

Thank you for your kind words about your experience with Tim Shea! We appreciate your business and recommendation!

March 25, 2026

I needed an oil change but life is so busy that it's really hard to get in to get this sort of thing taken care of. Pat Milliken made it super easy to schedule my service right from my Ford app. They se More

by laurencuadrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Pat Milliken Ford responded

Thanks for your kind words about your experience with our Pick Up and Delivery service options!

March 24, 2026

My sales person delivered from start to finish. I like the fact that you were acknowledged soon as you walked through the door. More

by ptalley628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Pat Milliken Ford responded

Thanks for your kind words about your experience with us!

March 23, 2026

I really enjoyed working with Tim Shea. He was very personable and answered all my questions. More

by DeAndrea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Pat Milliken Ford responded

Thanks DeAndrea! We appreciate your kind words about your experience with Tim Shea!

March 19, 2026

I had an appointment for 40K check up to diagnose and repair an error message. I took my vehicle in the day and time my appointment was scheduled for. I called 2 times the next day to get an update on my More

by semperfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hampshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Garner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Pat Milliken Ford responded

We sincerely apologize for the lack of communication and the excessive delay in completing your visit. This clearly fell short of our standards, and we regret the inconvenience this caused you. If we can help in any other way, please reach out directly to Drew Hampshire at 313-387-7366.

Mar 23, 2026 -

semperfi responded

Drew is awesome he helped me get the work done on my vehicle.

March 07, 2026

Everything went like clockwork. I had a scheduled pickup. I was notified and contacted again when they were on the way. I was notified when my vehicle arrived at the facility and mi More

by reeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Blannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2026 -

Pat Milliken Ford responded

Thanks for sharing your experience with our Service Department! We greatly appreciate your kind words and the opportunity to earn your business.

March 03, 2026

Abbas was very responsive and made the buying process very easy. He and the tech advisor delivered the car to me and made sure I understood how everything worked. More

by DH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbas Zeineddine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Pat Milliken Ford responded

Thanks for sharing your awesome experience with Abbas Zeineddine and our team!

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