Parkway Honda

Prime Honda's service department is always very helpful. Working with Janine is a pleasure. So far there is nothing they haven't done well. When I come in for service Janine always recognizes me and calls Working with Janine is a pleasure. So far there is nothing they haven't done well. When I come in for service Janine always recognizes me and calls me by name, they remember the service I had done, not just a faceless customer. My most recent trip there I didn't have an appointment and it was on a saturday. My head light blew out and I just stopped in and they were able to change it for me right away. The whole service staff is a pleasure to deal with. More

Mr. Paul Wisdom was extremely helpful and knowledgeable about Honda vehicles. I've dealt with salesmen in the past who just seem to be out to make a sale. However, Paul seemed to care about me and what I c about Honda vehicles. I've dealt with salesmen in the past who just seem to be out to make a sale. However, Paul seemed to care about me and what I could afford as well as making sure I drove away with a great car. He took the time to answer my "stupid" questions as I do not know much about cars other than what looks good. I've already referred him to a friend of mine who recently bought a new car. My friend was quite surprised at how well Paul handled her indecisiveness but in the end it worked out well. She drove away in her new car feeling like she's known Paul since forever! He's a great salesman who not only knows cars but knows people. More

I have been dealing with Prime Honda for years. I find the sales and service people to be very professional, truthful and very efficient. I find Mike Kelly to be the best service person I have ever worke the sales and service people to be very professional, truthful and very efficient. I find Mike Kelly to be the best service person I have ever worked with and I trust him completely. Prime Honda is very lucky to have him as am I to have a person I can trust to work with. He cares about what he does and it shows! More

Excellent waiting area with popcorn and cookies! I look forward to coming back so I can eat more of their popcorn and cookies. Also they have a nice TV, but it was on MSNBC and I usually like to watch CNN. forward to coming back so I can eat more of their popcorn and cookies. Also they have a nice TV, but it was on MSNBC and I usually like to watch CNN. Of course, ESPN would have been better. I only wish their prices were lower. More

Buying my first car at Prime Honda was a great experience. After going to a couple of other dealerships, I almost gave up until I came across this one. My salesperson, Paul Wisdom, made my first experience. After going to a couple of other dealerships, I almost gave up until I came across this one. My salesperson, Paul Wisdom, made my first car purchase a smooth process. I wasn't sure what kind of car I wanted but I knew some of the qualities that I wanted in a car. He was extremely friendly and honest with me which is what I was looking for in a salesperson. Someone who wasn't just trying to make another sale. I am a no nonsense person and I was very appreciative of his honest approach. Paul has the qualities someone would be looking for in a customer service representative. His friendliness, Integrity, sociableness and eager to please approach makes for a very comfortable atmosphere. He answered every one of my questions and I never felt uncomfortable calling him with any of my questions. He never got tired of me. He is a very valuable employee, because when I think of Prime or tell my family and friends about Prime, I speak of Paul. Today, after one year from buying my first car, I can still call him with anything that I do not understand. My overall experience with Prime Honda made me feel special. I did not feel like just another customer, they tended to all of my car care needs and their prices are reasonable to. They are extremely professional and trustworthy. Their high quality of service is apparent in their staff, very warm and friendly. I would definitely go back to Prime Honda for another car purchase. They don't just sell Hondas they sell an array of cars, so I am sure you would find something to suit your appetite. Pay a visit to Prime and you won't be disappointed. While you are there ask for Paul Wisdom and he will take care of you, I guarantee it. More

I've purchased two cars from Prime Honda and am very happy with both purchases. Gus is extremely helpful and professional, only showing me the cars I wanted to see and addressing any issues I had right happy with both purchases. Gus is extremely helpful and professional, only showing me the cars I wanted to see and addressing any issues I had right on the spot. I strongly recommend him as a salesperson. Their service department is equally courteous and responsive and have been a pleasure to deal with (which has only been for routine maintenance, thus far). Prime Honda gets an A++++++++++++++++++. More

My experience was great. I waited for about an hour for my scheduled service. While waiting I was able to use the wireless internet to take care of some business while watching the morning news and enjoyi my scheduled service. While waiting I was able to use the wireless internet to take care of some business while watching the morning news and enjoying a cup of coffee in the customer lounge. The one thing that I would point out is that there were no power outlets in the lounge area limiting my ability to work on my laptop for any period of time. The price of the service was a little higher than at other places but I am willing to pay extra for convenience and customer service. More

I went to Prime Honda to buy my first car and after working with Paul, I will continue to go back to them for all my car buying needs as long as I'm in Massachusetts. He made what was a dreaded process working with Paul, I will continue to go back to them for all my car buying needs as long as I'm in Massachusetts. He made what was a dreaded processes for me very easy. He took the time to explain all my options and what each one meant. Paul's friendly, laid back demeanor made him very easy to work with. The dealers at Prime were all very kind and attentive to my car buying needs. More

I have bought many cars on many different dealers, but the experience that I had at Prime Honda was different from every other dealer, Paul was really understanding honest and trustful. They were and are the experience that I had at Prime Honda was different from every other dealer, Paul was really understanding honest and trustful. They were and are great, I could said that, because I have been there a couple of time since, bringing my friends and every experience has been the same, Great... More

All of the service staff at Prime Honda are excellent. Janeen is the one I deal with the most and is exceptional with the service she delivers. She's on top of it 100% of the time, is thorough and offers Janeen is the one I deal with the most and is exceptional with the service she delivers. She's on top of it 100% of the time, is thorough and offers advice when needed. I completely trust in her and the entire service department and will continue to bring my cars there and no where else. The parts department, especially Marc Bishoff, has also been a great experience. I find this department to have reasonable prices and will always give you the best overall service. More