Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was so impressed with my experience. We had been to other dealerships and the employees were not friendly and the atmosphere was not comfortable. We walked in the door and multiple people asked if we other dealerships and the employees were not friendly and the atmosphere was not comfortable. We walked in the door and multiple people asked if we needed assistance. Prime was so upbeat and everyone was so helpful and friendly. Everyone seemed to get along and the customers got into the fun with the spinning wheel after the test drive. Our intention was not to walk away that day with a car but we did because we were comfortable and never got the feeling that they wanted us to buy something that we could not afford. They showed us cars that were in our price range and we made it work. Everyone from Reidar the Manager and Derrick the salesman as well as the financial officer were so kind and comforting. I will recommend this dealership to anyone looking for a car. More
The experience I have had at Prime Honda is the way every customer should be treated when they go to purchase a car. I have never met a team of people that go above and beyond to ensure customer satisfactio customer should be treated when they go to purchase a car. I have never met a team of people that go above and beyond to ensure customer satisfaction and make sure that the customer is treated properly. They stand behind everything they say 100%. I highly recommend this dealership to anyone looking to purchase an automobile. My first dealings were with Justin Schmidt my salesman and Scott Carter, used car manager. Justin was so personable and only cared about finding the perfect car for our needs. They both worked together to help me find that car for my daughter to drive. Unfortunately after purchasing the used car we found it had a few mechanical problems. David Rosenberg and the people at Prime stood behind the vehicle and did everything they could to make things right. Peter Whalen and Jeff Jaczuk were amazing in the service department and stayed on top of my vehicle to make sure everything was repaired. I have never met a more honest and customer oriented group of people in a car dealership. When problems with the used vehicle arose again Reidar Davies, the sales manager, took over and said they would do everything in their power to make things right. I decided to upgrade the vehicle to a little newer car and they again went above and beyond to ensure my satisfaction. As disappointing as it was to have some problems with the used car, Prime will always have my business and the strongest of recommendation and many referrals because of how they have handled everything and how I was treated. The way David Rosenberg runs his dealership is first class act all the way. More
I came to the dealer already knowing what car I was interested in. I did not have to wait to get service and was able to drive the car. The dealer respected my need not to "close the deal" that day. interested in. I did not have to wait to get service and was able to drive the car. The dealer respected my need not to "close the deal" that day. All of my questions were adequately addressed over the course of the purchase More
First off, I had no intentions of purchasing at this time as I was only scheduled for an end of term lease inspection. Paul simply made the process much easier than we(husband and I) had originally antic as I was only scheduled for an end of term lease inspection. Paul simply made the process much easier than we(husband and I) had originally anticipated. As a returning customer, we expected nothing less than upscale service but we were still amazed at the level of service that has been engrained into each of the employees at prime honda, expecially with paul. He took his customer service 1 step further by providing us with the options that we had not really discussed before and wallah- we walked out with our dream car at an affordable price. Sure the paperwork is always painful but we are pleased that he was always available through every step of the process and are truly thankful we landed him as our sales guy. Paul, we wish you luck in your future endeavors and hope you make many more customers happy as you did with us. More
I have purchased 3 of my last 4 cars at Clair/Prime Honda and this was definitely my best experience yet. As a long time salesman myself, I can spot a shifty salesman from a mile away, and can tell when some and this was definitely my best experience yet. As a long time salesman myself, I can spot a shifty salesman from a mile away, and can tell when somebody is more concerned over their commission check than my best interest, but Paul Wisdom really looked out for what I needed. There were no high pressure tricks, no advanced up-selling tactics, just genuine meeting of needs and straight forward negotiation. I would recommend any friend or family member to ask specifically for Paul if they want to buy a Honda. More
The sales team at this dealership made my purchase of my 2009 Pilot the most enjoyable experience I have ever had buying a new car. I got a great price (which beat the Edmonds TMV price by over $500) and t 2009 Pilot the most enjoyable experience I have ever had buying a new car. I got a great price (which beat the Edmonds TMV price by over $500) and the sales team was very attentive (without being obnoxious) and took the time to get me the SUV that I wanted. They were very motivated to give me a great deal. More
Great experience - the young woman at Customer Care, Zylette Brown was very knowledgeable about her products and extremely pleasant, competent and well versed. I would strongly recommend your dealershi Zylette Brown was very knowledgeable about her products and extremely pleasant, competent and well versed. I would strongly recommend your dealership, and Zylette also. Zylette provides excellence in meeting any and all service needs with a great attitude. Very nice experience, would refer friends, neighbors and family! Very nice dealership, very nice atmosphere! More
We were in the market for a new vehicle, and had done a lot of shopping, visiting many dealers and doing research online for our desired model-a pre-owned Honda Pliot. After having spent too much time at lot of shopping, visiting many dealers and doing research online for our desired model-a pre-owned Honda Pliot. After having spent too much time at other dealers, we finally went to Prime Honda. When we arrived at Prime, we met with Reidar Davies, sales manager who let us know the vehicle we had come in for that was described online had been purchased just minutes before. Understanding our disappointment, Reidar began to search diligently for a pre-owned Honda Pilot that would meet our needs. Meanwhile, we met with Gustavo Borges who went discussed with us our needs in a new vehicle, made some suggestions, discussed our trade-in and other particulars. Much to our excitement, within minutes Reidar came back to us with the details of another Pilot, in our favorite color,and went through the brief history of the vehicle and its use by the former owner. Gus got the Pilot new-car ready for us, and we took it it for a spin---SOLD!! Both Reidar and Gus we friendly, professional, honest and they both worked so hard to find us a vehicle that we fell in love with. Most of all, we were a little anxious to spend thousands of dollars, but our overall encounter with them made the process smooth and reassuring. A few days later I returned for the inspection,and Gus was absolutely fantastic at helping me with every detail and making me feel pampered. And we LOVE our Pilot..it's like being on vacation everyday! We are PRIME cheeleaders now, and will be telling all our friends! More
I had the pleasure dealing with salesman Steven Lander at I had the pleasure dealing with salesman Steven Lander at Prime Honda at 1575 VFW Parkway 02132, MA. I went there to see the Honda Accord (2009) I had the pleasure dealing with salesman Steven Lander at Prime Honda at 1575 VFW Parkway 02132, MA. I went there to see the Honda Accord (2009), but I wasn't ready to buy yet. I told Steve Lander that I will be purchasing a Accord during the summer time. Steve was very pateint and professional. Steve took the time to explain every detail on the Accord and he let me test drive one. At the end I told Steve Lander that I will be back in the summer time to see him for my next new car. More
My visit to Prime Honda was not like going to your average dealer. Steven Lander was very knowledgable and knew his product very well. He explained the difference between the different cars very wel average dealer. Steven Lander was very knowledgable and knew his product very well. He explained the difference between the different cars very well. My father and I both purchased cars from him. We were at Boch Honda first and were treated like animals their. What a difference it was to deal with Steven and everybody else at Prime!!!! Thanx for everything Steve. Now my family all knows where to purchase cars. More



