Parkway Honda
West Roxbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have very high regard for the way Parkway managed my entire buying experience of a 2015 pre-owned Honda Pilot that looks like a new car right off the showroom floor. My sales person, Zahir Z. was not j entire buying experience of a 2015 pre-owned Honda Pilot that looks like a new car right off the showroom floor. My sales person, Zahir Z. was not just excellent, but rather exceptional during the entire buying process. Not only did he explain in detail the steps of this process he was always available with various options of how best and most efficiently to manage some of issues and changes that can occur during such a potentially complex process. This proved to be an invaluable asset for me since I was under pressure to get the car as soon as possible. Additionally, Zahir brings a very personal and human style to his work which really stands out in what often can be a stressful and high pressure situation. I also want to note that I really appreciated all the work that Peter Dakoyannis, in finance, did to explain in relatively understandable ways the mysteries of financing. Peter brings a very personable and refreshing sense of humor and perspective to a context that can be tedious and stressful. At the end of the process, Jeff Jaczuk, in the Service department, very competently and thoroughly answered all my questions about the car and provided me with a copy of the maintenance history that Parkway had for my car. All in all it was a great car buying experience that may not have been the case if it were not for these exceptional members of your organization. More
Zahir was very helpful, patient and a pleasure to work with - as were the other employees I met. with - as were the other employees I met. More
Parkway was overall good and seems generally honest/reputable, but we had some troubles getting in reliable contact with folks to get questions answered during the purchase process. The salesman honest/reputable, but we had some troubles getting in reliable contact with folks to get questions answered during the purchase process. The salesman Zahir was helpful and responsive, though. I recommend him. More
I had an excellent experience at Parkway Honda when purchasing a new Honda Passport. I had the pleasure of working with David Ogundipe in the sales department. David was very knowledgeable about the purchasing a new Honda Passport. I had the pleasure of working with David Ogundipe in the sales department. David was very knowledgeable about the vehicle, extremely courteous and professional during the negotiation, and provided outstanding customer service throughout the entire purchasing process. The other staff members at the dealership I met (sales managers, service department staff, and other sales staff who greeted me at the door) were also extremely courteous and helpful. This dealership sets the bar high for customer service. More
WORST EXPERIENCE EVER! !! These people are unbelievable. We negotiated a price on a car and because we did not finance with them they delayed the process to a point that we !! These people are unbelievable. We negotiated a price on a car and because we did not finance with them they delayed the process to a point that we had to cancelled the whole thing. Then we learned that they make the most money when you buy and finance the car with them so they don't have any interest in selling you a car if you don't finance it through their lenders. Then it took forever to get my $500 deposit back, when the cashier was not available, they were running some type of reports that would take over 2 hours, then the manager was no were to be found, no on returns calls, they would transfer my call around to different extensions. Unreal business practice. Still waiting to get notified of my refund. DO NOT GO THERE!!!! More
Sergio was my first experience going through a dealership and was so kind, knowledgeable and patient. It was so fun to work with him and his personality shined with his professionalism. I would love to work and was so kind, knowledgeable and patient. It was so fun to work with him and his personality shined with his professionalism. I would love to work with him again and recommend Parkway Honda Boston to anyone! I was immediately greeted upon arrival and I called before to test drive a car and reserved it for me as I was driving over. I love my new car and this experience makes me enjoy it all so much more! More
Great salesman. Long time friend. Walked me through all the steps. Helped me in all ways possible. My Friend and salesman associate showed me a beautiful 2020 Tlx th Long time friend. Walked me through all the steps. Helped me in all ways possible. My Friend and salesman associate showed me a beautiful 2020 Tlx that i could not say no too. Show me all my different options. its been over a year now and could not be any more happier with my purchase from a trusted friend. Certainly recommend anyone in the market to make sure to speak to this man. More


