Parkside Kia

Best car buying experience hands down! 2016 Kia Optima...Steven A at Parkside Kia was by far above and beyond the typical salesman. I was very pleased I was able to get most everything tak 2016 Kia Optima...Steven A at Parkside Kia was by far above and beyond the typical salesman. I was very pleased I was able to get most everything taken care of by phone, so when I walked in the dealership it was a matter of a quick test drive, then sign the papers and leave with my new Kia. Very impressive with my overall experience from the sale through to closing paperwork. Very smooth fast and friendly transaction that didn't take long about an hour and wrapped up fast! More

Advantage Taken of Inexperienced Buyer In June of this year - 2016 - I received an email from the Internet Sales Dept. at Parkside Kia in regard to their Exchange Program wanting to know an In June of this year - 2016 - I received an email from the Internet Sales Dept. at Parkside Kia in regard to their Exchange Program wanting to know and I quote, "If I could get you out of your current vehicle and into a brand new one with little or no money down, a similar payment, and possibly a better interest rate would you be interested?" I responded and told them, "Yes, I would, as long as the payment stays the same, no money down and it's an SUV." I made an appointment with them for June 24th at 2;15 p.m. Upon arrival and going over the details of how much the payment would be with the Exchange Pgm, I declined the offer because the payment would not stay the same as what I was paying for the Soul. The salesman went to check and see what used vehicles they had that might work for me; He came back with a 2014 Kia Sorento that had just been traded in. The car had not been cleaned but I was assured that it had been inspected and everything was fine so I was agreeable to the trade - even though there were more miles on the Sorento than on the Soul I would be trading. I really wanted to get back into a SUV because my night vision isn't great and setting up higher helps me see, plus the Soul didn't go well in the snow and I need something I can rely on since I live alone. When I asked how much the Sorento would cost, I was told the finance officer would go over all of that with me when I went back to see him. That's when I should have got up and left. I was excited and caught up in the moment of getting back in a SUV but shortly after I got home and calmed down, I started having doubts about the deal and the vehicle. I became concerned that I didn't get a print out of sorts in re: the vehicle inspection that was performed. One that shows ~amount of tread life remains on tires, last tire rotation, remaining life of brakes, front end alignment, condition of motor, transmission, and so on. I needed this info to begin tracking my maintenance. Also the back wiper was toast. So you can understand my unease. I was assured that I would be supplied the paperwork but when it came down to it, all I got was another copy of the Carfax. The car was detailed on July 8 and on the way over the truck choked out and died at the intersection of Cedar Bluff and Peters Road. I was and am so utterly disgusted at the way these people have made me feel that I didn't go back. I felt as if I had been beaten into submission and that is not the feeling I should have after voicing my concerns with the dealership. I have taken my vehicle to Rusty Wallace Kia on Callahan for my oil change and tire rotation, and while I was there asked them to check my brakes for me as my son was concerned. It wasn't a surprise to find out that I will have to get new front brakes when I get my next oil change. And now, the engine light has come on and I have an appointment with Rusty Wallace for Thursday to find out what that is. I am 57 years young but no means expect special treatment. what I do expect is for a sales person to be respectful, honest, and not make me feel pressured or rushed when it comes time to make such an important decision. . I will not go back and would not advise any single woman that isn't proficient in haggling with car salesman to go to Parkside Kia. Sincerely, Pam Singleton More

Quality people at Parkside Kia My wife and I just bought our new Kia Sorento At Parkside Kia. By far, it was the most pleasant experience I have ever had at a car dealership. From t My wife and I just bought our new Kia Sorento At Parkside Kia. By far, it was the most pleasant experience I have ever had at a car dealership. From the git-go, we were met with kindness and friendliness. I am aware that a dealership is in business to make money, but I always felt that my satisfaction was their main priority. Aaron White is an exceptional salesman. From the moment that he met us at the front door, our questions and concerns were his top priority. Everyone that we met greeted us with a genuine smile. We felt comfortable the entire time. Quality people make a quality business and experience. Thank you Aaron, Frank, Dave, Mike, and J.D. Oh, and we are very happy with our new car! More

Neil Rocha's The Best! Got a great deal on a 2016 Optima LX; and Neil was great to work with. Russ assisted on my visit before I made a firm decision on the model & feature Got a great deal on a 2016 Optima LX; and Neil was great to work with. Russ assisted on my visit before I made a firm decision on the model & features I wanted, as Neil was busy with another customer but when I called to tell Neil I'd see him in 20 minutes he made himself available. Anthony S, Knoxville TN More

Great experience buying new Kia Sorento After researching new cars (suv crossover style) extensively I decided on a new Kia Sorento EX V6. I shopped within 100 miles of my home town in NWGA After researching new cars (suv crossover style) extensively I decided on a new Kia Sorento EX V6. I shopped within 100 miles of my home town in NWGA and could not find my first choice of color and options anywhere. At one point I was actually told that "it did not exist". I decided to think outside the box and broaden my search which ended up including Parkside Kia. From the initial phone call I made every person I dealt with was professional and courteous. I spoke directly with one of the internet sales managers who found the exact Sorento I was looking for right on their lot. I made the purchase over the phone in under two hours and Matt Warner (my internet sales associate) drove the car 2+ hours to my work in Georgia to deliver the vehicle and allow me to sign the paperwork. In today's fast paced world of online shopping Parkside Kia "gets it" and they do a great job. I would recommend them to anyone looking for a great overall buying experience and feel that Kia provides a whole lot of value and quality that beats other US auto manufacturers. The fact that my Sorento was assembled at the huge Kia facility in West Point, GA just sweetened the deal. More

Great experience buying used car Neil Rocha was terrific - showed all the car features and genuinely shared in my son's enthusiasm and excitement about getting his "dream" used car! Neil Rocha was terrific - showed all the car features and genuinely shared in my son's enthusiasm and excitement about getting his "dream" used car! Frankie (manager) also did a great job working with us to make the numbers work out $$$! Thanks! More

Wonderful people - Great Cars! We bought a new Kia Soul today at Parkside Kia in Knoxville. The people and their friendly, helpful attitudes are what stand out most. It's obviou We bought a new Kia Soul today at Parkside Kia in Knoxville. The people and their friendly, helpful attitudes are what stand out most. It's obvious that they were looking for long-term customers and not just a quick sale. They worked with us on price, explained everything thoroughly, and got us financed and on our way very quickly. The facility is beautiful and comfortable. But it's the people that really make the place special. Great reviews for Aaron White, our salesperson. He did a fine job getting us exactly what we wanted at the price we wanted. More

Great Experience My wife and I purchased a new 2017 Kia Sorento from Neil at Parkside Kia. Neil was straigt forward, honest and fair. Our experience was very positive My wife and I purchased a new 2017 Kia Sorento from Neil at Parkside Kia. Neil was straigt forward, honest and fair. Our experience was very positive and we feel like we got a great deal. We highly recommend asking for Neil Rocha if you are in the market for a new or used vehicle. Dan More

Great experience I purchased a new Kia Soul today and Matt Warner was my sales consultant. I was in and out in just over 3 hours. I had been to another dealership the I purchased a new Kia Soul today and Matt Warner was my sales consultant. I was in and out in just over 3 hours. I had been to another dealership the night before and was unable to get the car I wanted for a price I was comfortable with. I found the staff at Parkside Kia to be easy to deal with and to go to great lengths to assure you get what you want and leave a satisfied customer. I would definitely recommend then to everyone. More

Great Experience! You know the excellent experience all car dealerships brag about but you never receive when you visit their lot, well, that is not the case here. Spe You know the excellent experience all car dealerships brag about but you never receive when you visit their lot, well, that is not the case here. Spencer and Herb were great. From the moment we arrived, they were extremely helpful without being pushy or persistent. They were personable and easy to relate to. We pretty much knew what we were looking for and did our research before visiting their lot, so the selection process was easy. The negotiation process was what you would expect; they offered, we counter-offered. However, the difference here, was they started at a fair price, they worked with our numbers, and we were able to make a deal exactly where my wife and I needed to be. Every employee was helpful, friendly, knowledgeable, and as far as I could tell, honest! That is rare. They were also great with our two children (7 and 3) and tolerated the breakdowns, our and the kids, and even involved them in the process. We drove away with the car we wanted, happy about the price, not stressed, but very satisfied. Thank you Herb and Spencer, and the rest of the Parkside Kia Team! More