Back

Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
2,957 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
Contact Dealership

3333 North Main Street

Gainesville, FL

32609

Directions

By Type

Showing 2,957 reviews

October 31, 2025

Ford diagnosed my escape with a $12k transmission replacement. Could not afford. Ordered a transmission and took it to a local repair shop for what was quoted as a $4500 repair. When the transmission More

by Stockpile20
Recommend Dealer
No
Employees Worked With
Eric Duke
Oct 31, 2025 -

Parks Ford Lincoln of Gainesville responded

I would like to help, but need more information about the circumstances surrounding your diagnosis. Please give me a call, Donna Houlahan Service Director 352-372-4251

October 30, 2025

Everything went smoothly. Alex was knowledgeable, friendly, and quick to respond to any questions and concerns. The waiting area had comfortable seats, as well as snacks and More

by lordelru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

Bill is outstanding. We have been with him for 26 years. Bill is very polite and knowledgeable. Our vehicle’s are always finished on time. More

by Lizsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2025

Professional. Punctual. Friendly. Accommodating. Multiple seating options at the lounge. Comfortable seats. Good amenities at the lounge. More

by jephlopina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Douma
Oct 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thanks so much for your great review! We are always striving to do better, and your input helps point us in the right direction. We can't wait for another chance to impress you next time!! Donna Houlahan Service Director 352-372-4251

October 26, 2025

Communication with the customer service department was efficient, thorough, and courteous. Thank you for helping us with our Mach E recall. More

by gentry122102
Recommend Dealer
Yes
Employees Worked With
Leslie
Oct 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank You for taking the time to share your thoughts, We truly appreciate all feedback, it helps us grow and keep improving. Your honesty means a lot and we're excited to make your next service even better. Donna Houlahan Service Director 352-372-4251

October 26, 2025

With the exception of a little back up in servicing times due to the number of cars, it was great. A space to work. Coffee and water. What else could you want? Very friendly and professional. More

by charles73
Recommend Dealer
Yes
Employees Worked With
Devon?
Oct 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind feedback! We truly appreciate your understanding regarding the brief wait times — our team does their best to keep things moving smoothly, even on busy days. I’m glad to hear you enjoyed the amenities and found our staff friendly and professional. We look forward to seeing you again at your next visit! Austin Hundt Customer Experience Director Parks of Gainesville Bus: 352-372-4251 Cell: 352-262-4923 ahundt@parksofgainesville.com

October 26, 2025

A young fellow by the name of Evan convinced me that this was the first place I should stop in my search for a lease car, and, he was right, everyone and everything was better than expected. And thus far the More

by wacolson
Recommend Dealer
Yes
Employees Worked With
Lowell Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lowell Lackey
Oct 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for sharing your experience! We’re thrilled to hear that Evan made such a great first impression and that your visit — and new vehicle — exceeded expectations. I’ll be sure to share your kind words with him and the team. We truly appreciate your business and look forward to seeing you again in the future! Austin Hundt Customer Experience Director Parks of Gainesville Bus: 352-372-4251 Cell: 352-262-4923 ahundt@parksofgainesville.com

October 25, 2025

They stranded behind their work and do the right things. Very honest work from the service team. More

by woodardmw
Recommend Dealer
Yes
Employees Worked With
Dallas
Oct 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Your feedback means a lot to us. Thank You for recognizing our efforts. We can't wait to see you again. Donna Houlahan Service Director 352-372-4251

October 25, 2025

Spencer my service rep. Who took over from my previous rep did a great job of getting my truck service and listening to my concerns and getting me a uber for work. 👍👍 More

by Triple J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer 5 stars
Oct 27, 2025 -

Parks Ford Lincoln of Gainesville responded

Your thoughtful review truly means the world to us. Thank You so much. If there is anything else we can do, please feel free to give us a call. Donna Houlahan\ Service Director 352-372-4251

October 25, 2025

Service advisor was very nice and helpful. Long wait though. Dealership is clean and so was waiting room More

by charitobenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro O' Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
99
...