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Parks Ford Lincoln of Gainesville
Gainesville, FL
2,957 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,957 reviews
November 05, 2025
Rylee checked my SUV in for an oil change and, after reviewing the Technician's inspection notes, assisted me in scheduling additional repairs. reviewing the Technician's inspection notes, assisted me in scheduling additional repairs. More
by DAVIDREISZ
Verified CustomerEmployees Worked With
November 05, 2025
Great service and communication from Alex in service. Would definitely recommend Parks Hyundai for any service needs. Note - my service needs were under warranty. Would definitely recommend Parks Hyundai for any service needs. Note - my service needs were under warranty. More
by oliviaking1211
Employees Worked With
November 04, 2025
The dealership waited late for me to arrive from Vero Beach. They were very welcoming and thorough in the sales routine. The one thing that became an issue was that I didn't realize my foot 'must' to be Beach. They were very welcoming and thorough in the sales routine. The one thing that became an issue was that I didn't realize my foot 'must' to be pressed on the brake to start the car and be allowed to put it into a selected gear. My old car didn't require that step. I could start the car without the brake, but had to press the brake if I put it into a drive or reverse gear. After sitting in a traffic standstill for 2+ hours due to an accident ahead of us, I was unable to put the car into Drive when traffic started moving. It was a frantic situation for me, with impatient travelers anxiously wanting to drive on. I was alone, horrified and scared. My son was driving his truck in front of me, so he was unable to turn around to help me when I called him on my phone. ?? Somehow in my panic, I did the right thing and was able to proceed. PLEASE, be absolutely sure that car buyers, especially older patrons not used to the newest technology, understand this brake requirement issue. It may have had something to do with the theft control device. But, I was absolutely terrorized. Now that it is past me, I love my new car! More
by moree587
November 04, 2025
I've always had good service at Parks Ford Gainesville Sure Bill has looked after me since 2020 I wouldn't want anyone else Sure Bill has looked after me since 2020 I wouldn't want anyone else More
by Ivan Yates
November 04, 2025
Went in for a recall. First, I was told it would be one day, then three days, then 2 weeks....one month later, it was fixed along with another problem. However, the mechan First, I was told it would be one day, then three days, then 2 weeks....one month later, it was fixed along with another problem. However, the mechanics didn't even put the caps back on. Customer service was very nice though & gave a free rental. More
by Kunkumangidasi
Employees Worked With
Spencer
November 04, 2025
I was told they would call me when the car was finished. They never called. I called the Service Department and was put on hold twice, the first time for 25 minutes. They never called. I called the Service Department and was put on hold twice, the first time for 25 minutes. More
by mich5796
Employees Worked With
November 04, 2025
Bill is always helpful and pleasant. The rest of the team is also helpful as needed. The rest of the team is also helpful as needed. More
by SAMGOFORTH
November 04, 2025
Excellent service work, customer service and overall experience. Have been using this dealership for many years - if it wasn't good I would go elsewhere. experience. Have been using this dealership for many years - if it wasn't good I would go elsewhere. More
by vkisling
Employees Worked With
November 04, 2025
Service advisor never called me with an update. When my car was ready, no one wanted to set me up an uber to come pick my car up making me feel like an inconvenience When my car was ready, no one wanted to set me up an uber to come pick my car up making me feel like an inconvenience More
by hunterruch25
Employees Worked With
Olga Kilfeather
