Parks Ford Lincoln of Gainesville

Friendly and helpful It was easy and the people were friendly. It was a good experience. Would recommend to a friend. friendly. It was a good experience. Would recommend to a friend. More

Scheduled an appointment but wasn’t in system. Took a week to get car fixed. Kept getting ignored, they didn’t even know my car was there. I had to call several times and never was able to speak t Took a week to get car fixed. Kept getting ignored, they didn’t even know my car was there. I had to call several times and never was able to speak to my advisor. Has to speak to the manager and instead of correcting the advisor, he made excuses for him. Wasn’t made to feel as if I mattered. More

I had the pleasure of meeting Andrew R. (Salesman) What a pleasant & knowledgeable young man. He answered all my questions. Made me feel heard. I would highly recommend Andrew R. If you’r (Salesman) What a pleasant & knowledgeable young man. He answered all my questions. Made me feel heard. I would highly recommend Andrew R. If you’re looking for a car go to Parks Ford in Gainesville. More

When trying to locate the issue kept us informed and also made us a list of other issues that we need to take care of in the future. Great service called when parts came in. And scheduled the appointment an made us a list of other issues that we need to take care of in the future. Great service called when parts came in. And scheduled the appointment and made repairs.. great attitude,!! a pleasure to deal with. More

Super happy with the level of service! Had my Mercury brought in for an AC issue and it was diagnosed very quickly. Angel R was a great help with getting it checked in. Both Angel and Dall Had my Mercury brought in for an AC issue and it was diagnosed very quickly. Angel R was a great help with getting it checked in. Both Angel and Dallas were quick to respond and update me on its status. I highly recommend Parks Ford, even for these older Mercurys! More

I felt it was a honest and quick transaction the way I like it.I feel that everyone that we delt with was excellent like it.I feel that everyone that we delt with was excellent More

Good Devon always keeps me informed on anything that comes up as my car is being worked on comes up as my car is being worked on More

There is such a lack of communication. I dropped off my car for a service, and didn't get a call that it was ready until 610pm (which I didn't mind). However, when I tried to call back t I dropped off my car for a service, and didn't get a call that it was ready until 610pm (which I didn't mind). However, when I tried to call back to get an Uber, i kept getting the runaround saying that I can't pickup my car until the next day. More

I was taken right away and was informed of what was going on The waiting was pleasant on The waiting was pleasant More

Brought F150 truck in for PM Service approx 1 hour to process. Instead turned into a 5 hour process due to a damaged oil filter (probably done the last time PM service was done at Park's). The new part w process. Instead turned into a 5 hour process due to a damaged oil filter (probably done the last time PM service was done at Park's). The new part was ordered from another local Ford dealer and took several hours to procure. All in all, Gerald made sure the part arrived and was installed as it should be. Frazier kept us updated on the process. More