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Parks Ford Lincoln of Gainesville
Gainesville, FL
2,884 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,884 reviews
June 24, 2025
Ari Flores was the best! !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one !! He is so helpful and competent and personally I hate going to get my car serviced but he made the experience an easy one More
by youngeunkiim
Verified Customer
June 21, 2025
Truck is not a as advertised. Said it passed the Ford blue inspection. I’ve had to replace the wipers already, which are supposed to be good. The rear door open light is constantl Said it passed the Ford blue inspection. I’ve had to replace the wipers already, which are supposed to be good. The rear door open light is constantly on. It has a parking fault aid. Trailer lights were not hooked up, and I had to pay another Ford dealer to fix that. I have to return the truck to Gainesville to have a seat fixed that was ripped. Also, the fuel tank was advertised as 46 gallons, it is not it is a 27 gallon tank or so not happy about that either or anything to do with this xxxx truck More
by bwhiting05
Employees Worked With
June 21, 2025
Clean, every employee was very nice, honest helpful and fair, they offered fresh coffee and fair, they offered fresh coffee and More
by RICHARDNEJBAUER0237
June 21, 2025
Bill Stoufer was very helpful as he always is & kept me informed at every step informed at every step More
by R_RICKAR
Employees Worked With
June 21, 2025
I was able to get my appt in just a few days, valet service was great, Bill as always, very professional. service was great, Bill as always, very professional. More
by SB3CBS
Employees Worked With
June 20, 2025
More Scam than Service Got to Pay $300 For Lies, No Repairs I brought my Ford C-Max in to get the AC recharged yesterday (June 16th). Was told by Michael that to get my AC recharged, a diagnostic wo Repairs I brought my Ford C-Max in to get the AC recharged yesterday (June 16th). Was told by Michael that to get my AC recharged, a diagnostic would be required but that I shouldn’t be concerned as should I move forward with the AC being recharged, that the diagnostic fee would be waved. But he said that they would certainly be able to recharge it after the diagnostic. It’s summer in Florida, so I agreed even though the quoted prices were on the high end. Two hour job, so I’d be able to wait out the repair. Two hours later, I get informed that my car had been moved into the shop, but that I’d be able to get it in the morning as the service would take overnight. Ask Devon if I could just get my AC recharged so I could be on the way. Given a bunch of babble about why that wouldn’t be advised, then told that he’d go and check to see if diagnostic had been started but that it was doable. Get told that the diagnostic had already started on my car, and so it couldn’t be done. Next morning, I get quoted $4000 for AC repairs. Told Devon that I just wanted my AC recharged and wanted a quote on that. Takes two hours to get a quote. Diagnostic fee was not in fact included in the AC recharge. Ten minutes after signing the form for the service against my better judgment (which was severely over priced), I get informed that legally, they can’t do the AC recharge since they detected a leak. So, now, I’m left with the following conclusions: 1. I was definitely lied to by either Devon or Michael about if I could get the AC recharged without a diagnostic or not. 2. Florida changed the law back in the 1990s to allow for AC recharges in the presence of a leak. So I was lied to there. 3. I was told by Michael when checking in my car that they’d be able to plug back in a fog light connector that came unplugged and was hanging down from the front, free of charge. When I took possession of the vehicle, the fog light connector was still dangling. In summary: after two days of run around, I am $300 poorer, still have an unplugged light, and now need to find another mechanic to recharge the AC system. More
by ANNCATWATER
Employees Worked With
Levin Hickman
