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Parks Ford Lincoln of Gainesville
Gainesville, FL
2,711 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,711 reviews
Verified Customer
May 03, 2025
Everything went very smoothly and very fast. Everyone was so accommodating and nice and did their best to stick with what I wanted. I was very impressed. Everyone was so accommodating and nice and did their best to stick with what I wanted. I was very impressed. More
by jkaseyb94
Employees Worked With
Cameron Costello, Cameron Costello
May 03, 2025
Well, Parks Ford still has my car unfixed for an entire year, and I'm constantly being lied to. Every time I talk to Levin he tells me some excuse on when my car will be ready or it's a new problem. My war year, and I'm constantly being lied to. Every time I talk to Levin he tells me some excuse on when my car will be ready or it's a new problem. My warranty company has already paid Ford for repairs that have never happened. I'm sure that other things are wrong with my car by now because of how long it's been sitting on your lot. Not sure if I will come out as a satisfied customer or not. Thanks for asking. More
by puttiness
Employees Worked With
Levin Hickman, Levin Hickman
May 03, 2025
Was well respected as a customer and promises regarding potential price changes were honored and very appreciated. potential price changes were honored and very appreciated. More
by sourpatch612
May 03, 2025
The wait time was longer than quoted (1. 5hrs vs. 1 hr). The appointment I made was for a new car maintenance and oil change. When I arrived the appointment was not made for a new car (tried 5hrs vs. 1 hr). The appointment I made was for a new car maintenance and oil change. When I arrived the appointment was not made for a new car (tried to charge me). My car had dirt running down the sides after the complimentary car wash. There was a foul odor in the car after it was returned to me (like a fart). More
by Sarahscato
May 03, 2025
Levin was very helpful and professional throughout the service process. He kept me well informed about the service my vehicle was having and was able to set me up with loaner for the day per my request. H service process. He kept me well informed about the service my vehicle was having and was able to set me up with loaner for the day per my request. He is a great employee in my opinion. More
by mmuschet92
Employees Worked With
Levin Hickman
May 03, 2025
I brought my car in. They said the battery was bad. I told them it was the 5th battery new alternator. Engine runs very smooth. They returned it and said it was a bad bat They said the battery was bad. I told them it was the 5th battery new alternator. Engine runs very smooth. They returned it and said it was a bad battery. I picked up the car and it would hard idle without stalling. They did something to it. Then they told me they were going to replace the alternator, wiring harness, coil packs and spark plugs. And that's why it's running bad. The same components that the car was running well with. This make no sense at all. If feel like they made some mistake or are not well trained diagnosticians. This is the second terrible experience with service Parks. I will take it to Jenkins in Ocala where they had to fix what Parks could not on my first. Is it. Regards. Anthony Amburn, PhD More
by LDSAMBURN
Employees Worked With
Ari and the service manager
