Parks Ford Lincoln of Gainesville

This service was for a recall. I will not be taking my car back to them since they misdiagnosed it twice. However, having said that, they have greatly improved their front desk ser I will not be taking my car back to them since they misdiagnosed it twice. However, having said that, they have greatly improved their front desk service personnel, nice, accommodating, such a change from a year ago! More

I was greeted upon arrival by a friendly Service writer and checked in within minutes. I was showed to the waiting room and offered coffee or drinks. Service was completed in the time I was told, car was and checked in within minutes. I was showed to the waiting room and offered coffee or drinks. Service was completed in the time I was told, car was washed and pulled up for a timely departure. All and all a very positive experience. More

Was there almost 3 hours for warranty service on electric vehicle. Service for my car did not even start for 1.5 hours after I got there for my 10:30 appointment. I was told a “semi arrived for deliver and vehicle. Service for my car did not even start for 1.5 hours after I got there for my 10:30 appointment. I was told a “semi arrived for deliver and blocked access” to my car. When my car was no longer blocked 1,5 hours later, I asked “how long now” and was told 45 minutes. An hour and 10 minutes later, my car was ready. I will never return to this dealership for service or even to lease my next car. Unexcusable! And i thought Jenkins was bad. This was worse. More

Davin did a great job at taking care of my truck. I really appreciate great customer service! I really appreciate great customer service! More

Was very disappointed in pricing for parts as this location was over double the price as 3 other Ford dealerships, services rendered and attempting to have a part under warranty replaced has turned in location was over double the price as 3 other Ford dealerships, services rendered and attempting to have a part under warranty replaced has turned into requiring me to communicate between ford dealerships. More

Had some warranty work done, first time I’ve been in the dealership Devon did a very good job getting me in and out on time. dealership Devon did a very good job getting me in and out on time. More

I was disappointed when my service man shrugged his shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my shoulders & responded. I'm not the owner of hyundai. With a smirk on his face in response to my complaining about the failing factory paint job on my hood. He said I should not file a claim.Because it was 99.9 % not going to get covered. I will never use your services again. I will never buy a Hyundai again because of my experience at this location. This is far from the first time i've had bad service here. I receive a notice in the mail that my paint may be covered by a new warranty i make an appointment the same week and I find out it's 6 months beyond. It's obvious, it's hyundais responsibility. What a frustrating experience, I actually thought you were going to do the right thing. I can't even believe you're asking my opinion. Look at the reviews about the paint. This is, after I had a failing engine and got stranded on the interstate. Another hyundai issue that was made my responsibility. Just wait until you break down.Don't do the right thing and have a recall?!?! I'm sure this we'll go nowhere and then I will be considered at disgruntled person, but whatever. I just want my hood to be painted by hyundai and have them pay for it because it is NOT because I have two hundred thousand miles on my car. I'm sure that will never happen. Thanks for reading. One more thing, I was one of the first appointments, I wanted to go sit down and he asked me to stay standing there while he figured out what he was trying to do. I eventually told him I was going to sit down, and to please come and get me for my signature. Ridiculous! More

Absolutely terrible dealership. The service department takes serval trips and days to actually fix something and they also used my car for joy rides as one trip that was 3 days long The service department takes serval trips and days to actually fix something and they also used my car for joy rides as one trip that was 3 days long they put 151 miles on my car. Disgusting. More

The price was too high for oil change and had to wait to pick up truck pick up truck More