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Parks Ford Lincoln of Gainesville

Gainesville, FL

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Employees
Reviews
Vehicles
4.3
2,556 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,556 reviews

March 08, 2025

The service was good, and I did not have to wait too long. The staff was very courteous and helpful, and the waiting area was nice clean and roomy. I didn't mind waiting. More

by decorbyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're glad to hear that you had a great experience with our team and that your wait time was minimal. It’s wonderful to know that our staff made you feel welcome and that you found the waiting area clean and comfortable. We truly appreciate your business and look forward to seeing you again for your next service! Michael Muldoon Service Manager 864-918-7012

March 08, 2025

Appointment for oil change, tire slow leak and new key fob. Dropped off @ noon to be completed in 2 hours. Back at 430 not finished. Couldn’t find tire leak- 2025 vehicle 3rd in for slow leak, still coul More

by mckenziebritlabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fraser
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Mar 08, 2025 -

Parks Ford Lincoln of Gainesville responded

I sincerely apologize for the delays and lack of follow-up during your visit. This is not the experience we strive to provide, and I am truly embarrassed that we fell short. Your time is valuable, and I understand how frustrating this must have been, especially with the ongoing issue with your tire and the lack of communication regarding your key fob. Most importantly, I am deeply sorry for how this experience made your wife feel. We respect and appreciate both of you, and I want to assure you that this type of treatment is not acceptable in our store. I would truly appreciate the opportunity to speak with you directly and make things right. Please reach out to me at your convenience at 864-918-7012. Your feedback is invaluable, and I want to ensure we do better moving forward. Sincerely, Michael Muldoon Service Manager

March 07, 2025

The staff was very friendly and made my husband and I feel important. Fraser was in touch with us during our wait. He showed us where snacks drinks and restroom was. The lady at front helped us find Fra More

by mary_severn2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser, Cameron Tompson
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for sharing your wonderful experience with our team! We’re thrilled to hear that Fraser, Cameron, and the rest of our staff made you and your husband feel welcome and well cared for during your visit. Providing exceptional service and hospitality is always our goal, and it’s great to know you’re happy with both the repairs and the overall experience. We look forward to seeing you again when your part arrives — it will be our pleasure to assist you. If you ever need anything in the meantime, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 07, 2025

I have always used Bill as my service advisor. Parks is very fortunate to have him. More

by kfbirkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your loyalty and for recognizing Bill’s outstanding service! We couldn’t agree more — Bill is a valuable part of our team, and we’re lucky to have him. It’s wonderful to hear that he continues to take great care of you. If you ever need anything, please don’t hesitate to reach out — we’re always here to help. Michael Muldoon Service Manager 864-918-7012

March 06, 2025

thanks always to Bill Stoufer for getting my car completed on task. Bill is a great advisor , I will probably continue to by Fords because of Bill and Parks Ford. More

by SCHBOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words and for recognizing Bill's hard work and dedication! We’re lucky to have him on our team, and it’s wonderful to hear that his service continues to make such a positive impact on your experience with us. Your loyalty to Parks Ford means a great deal, and we look forward to serving you — and keeping you in a Ford — for many years to come. If you ever need anything, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 06, 2025

Parks personnel has always been friendly and by in large effecient. I always enjoy their wonderful staff. More

by annette.walker1736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano
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Mar 07, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to complete your review. On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are delighted to hear you had a wonderful experience. Look forward to seeing you at your next service visit! All the best Gerald Acevedo Service Manager

March 05, 2025

Excellent professional service evrytime I have my car serviced. The service agent Devon was great. More

by ericc39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your kind words! We’re thrilled to hear that you consistently have an excellent experience with us. Devon will be so happy to know his great service made a positive impression. We appreciate your trust in us and look forward to keeping your vehicle running smoothly for many miles to come!

March 05, 2025

This was my first mileage based service visit. It was easy to schedule online with my favorite service manager Fraser. My 20,000 miles service was quick and I was on my way to work in an hour. More

by nayj90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fraser
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! We’re so glad to hear that your first mileage-based service went smoothly and that Fraser was able to take great care of you. It’s always our goal to make service visits quick and convenient, so you can get back to your day with confidence. We appreciate your trust and look forward to seeing you again at your next visit!

March 04, 2025

They did a good job getting my warranty work completed while I waited. My only issue is I was told they would send my paperwork by email which never happened. More

by onerowdygator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your feedback. We’re happy to hear that we were able to complete your warranty work while you waited — we know how valuable your time is! However, we’re sorry to hear that your paperwork didn’t make it to your inbox as promised. We appreciate you bringing this to our attention, and we’d be happy to make sure you receive a copy. Please feel free to reach out to us directly, and we’ll get that taken care of right away. Thank you again for your visit — we look forward to serving you again in the future! Michael Muldoon

March 04, 2025

No help does not honor warranty very unhappy wasted my and my husbands time all day coming there More

by cheryleamorgan
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Levin Hickman
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Mar 05, 2025 -

Parks Ford Lincoln of Gainesville responded

I’m very sorry to hear about your recent experience, and I truly appreciate you taking the time to share your feedback. It’s never our intention to leave our guests feeling frustrated or that their time has been wasted. I would welcome the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Your satisfaction is important to us, and we’d like to do what we can to regain your trust. Please feel free to reach out to me directly at your earliest convenience. Michael Muldoon Service Manager 864-918-7012

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