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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,562 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,562 reviews

March 14, 2025

Our service representative was excellent in setting expectations and time line. He communicated proactively in calls and your team had the vehicle repaired ahead of schedule! Best service center expe More

by crissbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Louis
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Mar 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for your wonderful review! We appreciate your kind words and are glad to hear that our service representative kept you informed and that our team exceeded your expectations by completing the repair ahead of schedule. Providing top-notch service is our priority, and it means a lot to know this was your best Ford service experience yet! If you ever need anything, please don’t hesitate to reach out. Best regards, Michael Muldoon Service Manager 864-918-7012

March 13, 2025

I purchased a jeep Cherokee from your location in August and it came with 4 oil changes (the one with the works, tire rotation, etc.) and had no problems when I went for the first one a couple months ago. T More

by Jetmamba45
Recommend Dealer
No
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Mar 13, 2025 -

Parks Ford Lincoln of Gainesville responded

I appreciate you sharing your concerns and sincerely apologize for any frustration during your visit. Your experience matters to us, and I want to address the lug bolt issue and any i other concerns you’ve had during service. Please reach out to me directly at 864-918-7012 or mmuldoon@parksofgainesville.com so I can make this right. I appreciate your loyalty and look forward to speaking with you. Michael Muldoon Service Manager Parks Motor Group of Gainesville (864)-918-7012

March 13, 2025

Very professional upon entry, fast and polite customer service. By far the best service department experience I've had with any dealership in Gainesville More

by Christopherhuff555
Recommend Dealer
Yes
Employees Worked With
Fraser
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Mar 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Wow! What an amazing compliment—thank you! We’re absolutely thrilled to hear that this was your best service experience with any dealership in Gainesville. Providing fast, professional, and friendly service is what we strive for, and it’s fantastic to know we hit the mark for you. We truly appreciate your support and can’t wait to welcome you back for your next visit! Michael Muldoon Service Manager 864-918-7012

March 12, 2025

Alex was amazing and helped me with my car appointment. I would highly recommend him. More

by Suzieshopper1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexhundro
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Mar 13, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your wonderful feedback! We're so glad to hear that Alex provided amazing service and made your appointment a great experience. Your recommendation means a lot, and we’re lucky to have him on our team. We appreciate your support and look forward to serving you again!

March 12, 2025

I've always been happy with the service I received from the Ford dealership they explain things so I understand them and as soon as they figure out the problem they let me know what it is and they always t More

by METAHUMAN_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Duke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman, Cameron Tompson, Christain Butler
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Mar 12, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words and for trusting us with your vehicle! We’re glad to hear that our team keeps you informed and explains everything clearly. Providing great communication and service is always our goal, and we truly appreciate your loyalty. We look forward to serving you again in the future! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

It was a pleasure and I always have a good experience at Ford Lincoln. Thank you More

by LOVEPONY310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We're so glad to hear that you always have a great experience with us. It’s truly our pleasure to serve you, and we appreciate your continued support. We look forward to seeing you again for your next visit! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

Great job by Devon in the Service Department with my 2014 Ford Explorer. Communication was great as well as the service. Glad to continue bringing our vehicles there for all these years. More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEVON 5 stars. Service Department
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your loyalty and for trusting us with your Explorer over the years! We’re glad to hear that both our communication and service continue to meet your expectations. Your support means a lot to us, and we look forward to serving you and your vehicles for many more years to come! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

It’s quick to get an appointment and how nice to have them come to my home to fix issues or to have an oil change. Everyone I have dealt with has been very nice and helpful. More

by lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get the mechanics names, but I would give them top rating
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your wonderful feedback! We're glad to hear that scheduling an appointment has been quick and convenient for you, and that our mobile service has made things even easier. Providing great service and a helpful team is always our goal, and we appreciate your kind words. We look forward to assisting you again in the future! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

The work is always right and the information given me is understood and my appointments are timely. More

by hildamcleod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We’re glad to hear that your appointments are always timely and that you receive clear and helpful information. Providing reliable service you can trust is our top priority. We truly appreciate your support and look forward to seeing you at your next visit! Michael Muldoon Service Manager 864-918-7012

March 11, 2025

Quick recall service work. I would recommend them for any type of service. Only thing is they charge a 299 service fee for diagnostics. More

by HVACmech1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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Mar 11, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your recommendation and for sharing your experience! We're glad we could complete your recall service quickly and appreciate your trust in our team. We understand that diagnostic fees can be a concern, and we always strive to provide transparent and valuable service. If you ever have any questions about our pricing, please don’t hesitate to reach out. We appreciate your business and look forward to assisting you in the future! Michael Muldoon Service Manager 864-918-7012

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