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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
2,561 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,562 reviews

March 23, 2025

I really think the place has changed when I used to come there and when was Paul West customer service was better.... I think when you doing service you shouldn't have to buy refreshments More

by albertgaskin235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thanks for sharing your thoughts. I'm sorry to hear your recent experience didn't meet your expectations. We’re always working to improve, and I appreciate your feedback—it helps us do better. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

I had some Efficient and knowledgeable service at Parks Ford of Gainesville on my last visit More

by JENBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We appreciate your business and are glad you received efficient, knowledgeable service. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Easy to schedule maintenance. Work was completed promptly l. Very pleasant service staff. Waiting area has a great playlist while you wait. ;) More

by lori.altmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re glad everything went smoothly and that you enjoyed the playlist while you waited. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Excellent customer service from the entire team from my first visit to the final purchase More

by jemarshall101
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Plourde
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We're happy to hear you had a positive experience from start to finish. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Levin was amazing. He was able to get my car diagnosed and fixed in less time than I had expected. He was professional and communicated well with me. The service depart More

by TSUMMERS38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nakia Cleveland, Dylan Johns, Levin Hickman
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're grateful for your business and so glad Levin and the service team exceeded your expectations. We look forward to seeing you again soon. Michael Muldoon Service Manager (864)-918-7012

March 22, 2025

Excellent attention and very kind attention and the waiting time while they worked on the car was reasonable More

by cristycad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montijo
Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We’re so glad Carlos provided excellent service and made your visit a pleasant one. We appreciate you taking the time to share your experience. We look forward to seeing you again soon! Michael Muldoon, Service Manager 864-918-7012

March 22, 2025

Great job in and out good customer service and great information about what is happening More

by suracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you! We’re so happy to hear you had a smooth visit and felt well taken care of. Clear communication and great service are what we strive for every day. We look forward to seeing you again soon!

March 22, 2025

Great service! Explained everything very well and made sure I knew what my extended warranty covered. More

by MKMcManus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Mar 22, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for the kind words! We’re so glad you had a great experience and that everything was clearly explained. Making sure you feel confident and informed is what we’re all about. We look forward to seeing you again soon! Michael Muldoon, Service Manager 864-918-7012

March 20, 2025

The finance manger didn't have his stuff together at all. Signed for one finance company and didn't even receive that copy in the contract! Afterwards he evidently signed us with another company. Had to call More

by tabennet16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Archer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for your honest feedback. I’m truly sorry to hear about the confusion and lack of communication during the finance process. That’s not the experience we want our guests to have, and I’ll make sure your concerns are shared with the right people. I’m glad to hear your salesperson took good care of you, and we appreciate your business. Michael

March 20, 2025

Haven't been here in years. Was very impressed from the first interaction with Gil B. He was so attentive through the entire process. I really appreciate that. I love my new More

by bluepetepond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Bolanos
Mar 20, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience! It’s wonderful to hear that Gil made such a great impression and provided attentive service from start to finish. We’re so glad you love your new Maverick—it’s an amazing vehicle! We truly appreciate your kind words about our dealership, and we look forward to seeing you again when its time for service. Please let us know if you have any questions about your new Maverick. Wishing you many happy miles ahead! Michael Muldoon 864-918-7012

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