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Parks Ford Lincoln of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.3
2,684 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,684 reviews

May 04, 2025

Great dealership. They are easy to deal with. They treat you like family. Highly recommend. More

by Charles Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Charles! We’re grateful for your kind words and are glad you felt treated like family. We appreciate the recommendation and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

No pressure, easy, informative No pressure, easy, informative place. I felt very comfortable buying my car there. More

by kgriebgainesville
Recommend Dealer
Yes
Employees Worked With
Cameron Costello, Cameron Costello
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, and congratulations on your new vehicle! We're glad you had a no-pressure, informative, and comfortable experience with us. We look forward to seeing you again when it’s time for your first service! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

I wouldn't trust my vehicles with anyone else. Parks always takes the best care of me! More

by skoryd
Recommend Dealer
Yes
Employees Worked With
Michael Muldoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Muldoon
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for the trust and loyalty! We're honored to take care of your vehicles and look forward to continuing to provide the best service possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

Dishonest, tries to sell you services that are not needed or that don't yet correspond. More

by mig.mn432
Recommend Dealer
No
Employees Worked With
Rylee Terry
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. It is our job to provide you information about necessary services needed on your vehicle. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

Everything went very smoothly and very fast. Everyone was so accommodating and nice and did their best to stick with what I wanted. I was very impressed. More

by jkaseyb94
Recommend Dealer
Yes
Employees Worked With
Cameron Costello, Cameron Costello
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May 03, 2025

Well, Parks Ford still has my car unfixed for an entire year, and I'm constantly being lied to. Every time I talk to Levin he tells me some excuse on when my car will be ready or it's a new problem. My war More

by puttiness
Recommend Dealer
No
Employees Worked With
Levin Hickman, Levin Hickman
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your concerns. I understand how frustrating and unacceptable this experience must be, and I want to personally address it. I’m looking into the details of your vehicle and will be reaching out to you directly. Please feel free to contact me as well—I want to speak with you and work toward resolving this as quickly and thoroughly as possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

Was well respected as a customer and promises regarding potential price changes were honored and very appreciated. More

by sourpatch612
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Plourde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, and congratulations on your new vehicle! We're glad to hear you felt respected throughout the process and that everything went as promised. We look forward to seeing you again when it's time for your first service! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 03, 2025

I was given the runaround and my situation was handled poorly and unprofessionally. Will not return. More

by mirrandafertitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro O.
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May 10, 2025 -

Parks Ford Lincoln of Gainesville responded

Just wanted to take a moment and say thank you so much for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! I'm sorry that your visit did not go as expected. Always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Look forward to answer any questions or concerns you may have. Best wishes from your Service Team at Parks Hyundai of Gainesville Gerald Acevedo Service Manager

May 03, 2025

The wait time was longer than quoted (1. 5hrs vs. 1 hr). The appointment I made was for a new car maintenance and oil change. When I arrived the appointment was not made for a new car (tried More

by Sarahscato
Recommend Dealer
No
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May 03, 2025

Levin was very helpful and professional throughout the service process. He kept me well informed about the service my vehicle was having and was able to set me up with loaner for the day per my request. H More

by mmuschet92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levin Hickman
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May 03, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad to hear Levin took such good care of you and kept you informed throughout the process. We’re proud to have him on our team and appreciate your kind words. We look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

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