Parks Ford Lincoln of Gainesville

Frazier was very attentive and understood what I was in the service department for. Two Thumbs Up. the service department for. Two Thumbs Up. More

I arrived to my scheduled appointment on time just to learn that the part for my car's repair had been assigned to another customer. In order not to waste my time, I asked for an oil change that was do learn that the part for my car's repair had been assigned to another customer. In order not to waste my time, I asked for an oil change that was done properly. Later I took my car to another Ford dealer that had the missing part. More

Quick, easy, efficient Ari was polite and serviced me promptly and with a smile Having car washed was a bonus???? promptly and with a smile Having car washed was a bonus???? More

I had a great experience! They seemed busy but they were able to squeeze me in! I was very happy with the service that I received in that the communication was great and they They seemed busy but they were able to squeeze me in! I was very happy with the service that I received in that the communication was great and they were able to work with my very busy schedule. More

Just an oil change took over 2 hours. I came back to pick up my vehicle because I knew the service department was about to close. They showed me my car in the back, that no one was workin I came back to pick up my vehicle because I knew the service department was about to close. They showed me my car in the back, that no one was working on, and told me it would be done ‘soon.’ 15 minutes after the department closed my vehicle was done. Those 15 minutes might have been when the actual oil change took place. More

Oil change & tire rotation took an hour. Rylee was friendly & helpful, just didn’t know much about the hybrid Maverick. Rylee was friendly & helpful, just didn’t know much about the hybrid Maverick. More

Courteous ,easy and willing to please,good job. told me I could return if displeased. told me I could return if displeased. More

This dealership consistently looks after the customer. They went out of their way to deliver the vehicle back to me in a timely manner, even during a busy time. Repairs were done as expected and they remo They went out of their way to deliver the vehicle back to me in a timely manner, even during a busy time. Repairs were done as expected and they removed a charge for a service that was accidentally repeated from a previous service...as they should have. Their detail service was also great, returning a clean, well polished vehicle. More

Worst service experience ever. I told them if they needed to order a part that I would bring my truck back when the part came. They said it wouldn’t take very long and asked if I told them if they needed to order a part that I would bring my truck back when the part came. They said it wouldn’t take very long and asked if they could keep the truck there. I figured that would be fine if it was only a couple of days. Eight days later — after many calls because I had to deal with someone different every day — I get a call saying they had ordered the wrong door handle and the problem didn’t get fixed. If I say I need my truck back, just give it back. Mistakes happen. But they made it far worse by telling me it would be done, then taking extra days, then screwing up. I won’t be back. More

The service at Parks Hyundai Gainesville is pretty good. The advisor was courteous and friendly. The advisor was courteous and friendly. More