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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
2,564 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,566 reviews

April 26, 2025

Fast, friendly service Clean facility, easy to make appointments, service was well explained Recommend dealership More

by tracierlucas
Recommend Dealer
Yes
Employees Worked With
Ari
Apr 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello, Thank you for the 5 star review! Providing your with a fast and friendly service is our goal. Please feel free to contact me directly if you have any question or concerns about your vehicle or service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

April 26, 2025

Service in the beginning showed some interest in gaining info on my visit but ultimately advised that parts were not available and had to reschedule which meant driving another trip requiring 50 miles. Cat More

by williamlynn2021
Recommend Dealer
No
Employees Worked With
Luciano Nunez, Ari Flores and a lady hostess who contacted Mr, Nunez that reminded him that I was there to see him regarding my issues.
Apr 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello, Thank you for providing your feedback. I'm sorry that your visit did not go as expected. The repair performed on your vehicle was extensive and takes time to complete. Please feel free to contact me directly to address any questions you may have. I look forward towards helping address your concerns. Sincerely, Gerald Acevedo Service Manager 703.898.7118

April 25, 2025

Levin Hickman deserves a gold star. When I took my vehicle to Parks of Gainesville for an oil change and to get 4 new tires, I didn't realize the car was a making an unusual noise. The More

by chiliwilline
Recommend Dealer
Yes
Employees Worked With
Levin Hickman, Levin Hickman
Apr 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you so much for sharing your experience! Levin truly goes the extra mile, and we’re glad he was able to catch the issue early and work with Ford to get everything taken care of. Your kind words mean a lot to our team, and we’re honored to have earned your trust. We look forward to taking care of you and your vehicle for years to come! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 25, 2025

Very good Can't think of 13 words my situation was handled fine Good service writer More

by Jtd32255
Recommend Dealer
Yes
Employees Worked With
Fraser Andrey
Apr 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the feedback! We’re glad to hear everything was handled well and that you had a good experience with your service writer. We appreciate your visit and look forward to seeing you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 25, 2025

Very helpful and knowledgeable All my questions were answered and I believe truthfully , I had stopped coming to this dealership but I've returned hoping service is better. More

by blacksally
Recommend Dealer
Yes
Employees Worked With
Devon
Apr 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for giving us another chance and for sharing your experience. We’re glad to hear your questions were answered clearly and honestly. We’re committed to earning your trust and look forward to providing the level of service you deserve. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 25, 2025

Ford is a professional and quick my ford f150 is running great The mobile service is amazing More

by Youngterrence28ty
Recommend Dealer
Yes
Employees Worked With
Nakia cleaveland and Christian tech
Apr 26, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the great feedback! We’re glad to hear your F-150 is running great and that you enjoyed the convenience of our mobile service. We appreciate your support and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 25, 2025

Professional, polite, and accommodating. Impressed with the recent change in staff/management. Such a drastic difference in a very good way from previous staff or lack there of. More

by aragop812
Recommend Dealer
Yes
Employees Worked With
Edwin
Apr 28, 2025 -

Parks Ford Lincoln of Gainesville responded

Hello, Thank you for leaving a 5 star review! We appreciate your business and value your feedback. We vow to continue to provide you with an excellent service experience. On behalf of my colleagues we look forward to seeing you at the next service visit! All the best! Gerald Acevedo Service Manager Parks Hyundai

April 25, 2025

Always well pleased with the service I receive at Parks Ford and Lincoln. Levin was my adviser and explained in understandable words what needs my car had. Great job all. More

by KMSWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levin Hickman
Apr 25, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear you’re always pleased with the service and that Levin took the time to clearly explain everything. We appreciate your continued trust and look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 24, 2025

Devon in service department went above and beyond resolving all issues with my service experience More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you, Cheryl! We're glad to hear Devon went above and beyond to make sure everything was resolved with your service visit. We appreciate your support and look forward to taking care of you again! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 24, 2025

Took longer and cost more than quoted. They seemed to me to be a bit unorganized. None of this was major or consequential, More

by eaglenest50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Parks Ford Lincoln of Gainesville responded

eaglenest50, Thank you for taking the time to provide your feedback. My apologies if things looked unorganized when you showed up. I am delighted it did not affect your visit. We look forward to seeing you at your next service visit. All the best! Gerald Acevedo Service Manager Parks Hyundai

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