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Parks Ford Lincoln of Gainesville

Gainesville, FL

4.3
2,957 Reviews
Welcome to Parks Ford Lincoln of Gainesville, your local Ford dealership in Gainesville, FL, serving residents from Alachua, Starke, Ocala and Lake City. Sharing the Parks family name is a great honor since it allows our team the resources of a big group while still maintaining our down-to-earth, no-pressure car-buying approach. Our customers love their new Ford cars, trucks and SUVs, affordable used vehicles and Certified Pre-Owned models. But it’s not just our selection of quality vehicles that keep our customers coming back; many find our competitive prices, monthly offers, efficient auto service and genuine Ford parts enticing. Plus, we love helping our guests even more when they decide to sell or trade in their current ride. We’ve been the one-stop shop for Gainesville for a long time — why not stop by and see what we mean?
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3333 North Main Street

Gainesville, FL

32609

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Showing 2,957 reviews

October 15, 2025

As always, I received quality, professional service. The only abnormal finding on the inspection was the battery. A replacement was recommended but no pressure to get it done now but I elected to get i More

by EdCattau
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Stoufer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

They all were courteous and helpful , they did an extremely tidy job with my car More

by Lemk47
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donovan Plank
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Good Good good good good good good good Good good good good good good good More

by PAULSMERTZ
Recommend Dealer
Yes
Employees Worked With
Fraser
October 13, 2025

Very happy with my purchase. Very frustrated with the process. Everything took 3 times longer than it needed to. More

by jwcwi
Recommend Dealer
No
Employees Worked With
Several people
Oct 14, 2025 -

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your honest feedback. I’m very sorry to hear that the process was frustrating and took much longer than it should have. That’s not the level of service we aim to provide, and I completely understand your disappointment. I’d really like the chance to learn more about what happened so we can address it and make sure it doesn’t happen again. Your experience matters to us, and your feedback helps us improve. Please feel free to reach me directly at 352-262-4923 — I’ll make sure your concerns are personally reviewed and resolved. Thank you for your patience and for giving us the opportunity to make this right. Austin Hundt Customer Experience Director Parks of Gainesville Bus: 352-372-4251 Cell: 352-262-4923 ahundt@parksofgainesville.com

October 13, 2025

I've had good experiences up until this time. Simple nail in tire, it took almost 4 hrs. My service advisor kept me appraiser of the situation for the first 1 1/2 hrs and then crickets . After 3 More

by donovangator85
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Spencer
October 11, 2025

I received very good service and with assistance from service representative I received discount that helped me lower my bill. I couldn’t be happier with my service More

by MONROEBARNES
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

The sale could have went better. I am loyal PARKS Ford customer and people appeared to be more interested in making MONEY, not my LOYALTY. More

by GOLDENGMONEY321
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cody Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

I've purchased, traded in, and sold multiple vehicles at this dealership. The level of service has noticeably improved in the last year or so, especially in the service department. The service advisors, esp More

by Tgi.liz
Recommend Dealer
Yes
Employees Worked With
Devon
October 10, 2025

I was greeted at the door and taken care of. The office is neat and clean. More

by Cheryl Huguley
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Recommend Dealer
Yes
Employees Worked With
Edwin Saint Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A new guy was being trained with Edwin and he made sure the car was washed and cool when I got in my car.
October 10, 2025

I was called to schedule a recall service. The scheduling was easy. They noticed oil on the engine and gave me a call about checking that out. I mentioned that the car was recently (very recen More

by richiewilhoit
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rylee Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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