Parks Ford Lincoln of Gainesville

Awesome Awesome getting my Ford Escape ST Line Elite! !! I will always choose this dealership !!! !! I will always choose this dealership !!! More

We arrived to find the car we were looking for had significant body damage to the roofline just above the rear door, diver’s side. We were assured that, if we purchased the vehicle and drove it home, significant body damage to the roofline just above the rear door, diver’s side. We were assured that, if we purchased the vehicle and drove it home, the repairs would be scheduled and made at no cost to us and a loner provided. We trusted the team and asked them to value our trade in. 25 minutes later, we were handed a sheet with “the numbers”. After just moment ago having promised the repairs would be made at no cost to us, $2,500 was added to the price of the vehicle (along with $1,800 for Lo-Jack system AND…. their trade in value for our vehicle was $8,000 BELOW the KBB trade average, and $7,900 lower than the CarMax guaranteed buy now offer! The car was immediately removed from all on-line sites (including the dealership’s own list of available vehicles). Shocker! This dealership is the poster-boy for SHADY DEALER TRICKS! More

Always good customer service. My car was serviced and ready before I expected. The service reps always give god explanations of any repairs that need to be done. My car was serviced and ready before I expected. The service reps always give god explanations of any repairs that need to be done. More

Greeted as I entered the service area. Began the service coordination with the advisor and was told what time my car would be ready. Was out the door in about 20 minutes and received a cal Began the service coordination with the advisor and was told what time my car would be ready. Was out the door in about 20 minutes and received a call to let me know my car was ready. More

Greeted as I entered the service area. Began the service coordination with the advisor and was told what time my car would be ready. Was out the door in about 20 minutes and received a cal Began the service coordination with the advisor and was told what time my car would be ready. Was out the door in about 20 minutes and received a call to let me know my car was ready. More

If was awesome. Bill kept me informed on the status of my repairs several times. Thanks Bill . And Parks Ford ?? Bill kept me informed on the status of my repairs several times. Thanks Bill . And Parks Ford ?? More

The maintenance services that I expected was done beyond what I requested. Edwin also was informative and provided me information on how to check for needed services. The vehicle was also detailed exception what I requested. Edwin also was informative and provided me information on how to check for needed services. The vehicle was also detailed exceptionally well. More

My tire key was lost by their technician and they do not want to take responsibility to fix this matter and want me to pay for it want to take responsibility to fix this matter and want me to pay for it More

I was disappointed that my tire road hazard coverage had a time limit that had expired when I needed it. I won't purchase tires at dealership in the future. Tires Plus does not have a time limit. a time limit that had expired when I needed it. I won't purchase tires at dealership in the future. Tires Plus does not have a time limit. More