Parks Ford Hendersonville

Great I had a great experience at the dealership I dealt directly with the owners son along with sales manager Rick to purchased my new 250 Ford, this is my I had a great experience at the dealership I dealt directly with the owners son along with sales manager Rick to purchased my new 250 Ford, this is my third purchase from them. More

"Great Dealership" The people here treat you like family and are very attentive to your wants and needs. Would highly recommend them. Also nice to have a dealership so c The people here treat you like family and are very attentive to your wants and needs. Would highly recommend them. Also nice to have a dealership so close in town. More

Courteous and friendly service Great place to receive service needs. Manager treats customers with care and respect. No appointment needed but a call will make you aware of possible Great place to receive service needs. Manager treats customers with care and respect. No appointment needed but a call will make you aware of possible wait time. Highly recommend. More

Great service They were quick and friendly. They did the work and had me out of there quickly even though they were very busy. I will return to their when ever I ne They were quick and friendly. They did the work and had me out of there quickly even though they were very busy. I will return to their when ever I need to have something done. More

GM man turns to Ford Everyone at the dealership was friendly, professional, helpful and courteous. Now keep in mind I’ve always been a GM guy. Born and raised in Detroit I Everyone at the dealership was friendly, professional, helpful and courteous. Now keep in mind I’ve always been a GM guy. Born and raised in Detroit I know Ford’s reputation and I’ve never had anything bad to say about Ford, I just wasn’t into them. U til now. I can’t ever see myself owning another GM. After driving the F-150 FX4 supercrew V8, a Sierra feels like a wind up toy. In the dealership I was surprised how I was treated, like a person. Not a number, not a sale, not someone’s commission...a person. Even the general manager shook my hand and thanked me for purchasing. I have never had a more pleasurable experience at a dealership before. I’ve bought 13 vehicles thus far and I’m pretty set on shopping exclusively with Four Seasons Ford for future purchases. Thank you to everyone there and please keep up the good work. I will return More

Email to Mr. Willian Clay Ford Sent Mr. Ford an email about the terrific service and help that I received from Matthew Purcell and Kathy in the Service Dept. They are both true asse Sent Mr. Ford an email about the terrific service and help that I received from Matthew Purcell and Kathy in the Service Dept. They are both true assets to Four Seasons Ford. More

Not sure if I will be able to shop here again I came in to buy a Ford from the family plan. I was never really given the option as to how to get the plan or showing what the price would be if I di I came in to buy a Ford from the family plan. I was never really given the option as to how to get the plan or showing what the price would be if I did get the registered number. More

Easy Purchase, Paperwork Nightmare! I purchased a vehicle from Four Seasons last month, and was told that the paperwork would be handled by the dealership, and charged $583 for the conve I purchased a vehicle from Four Seasons last month, and was told that the paperwork would be handled by the dealership, and charged $583 for the convenience. A month has passed, and I have still not received my license plate. I called Four Seasons to ask about it, and was told that I need to send them my property tax receipt before they can move forward with the tag. Note that they waited until three days before the temporary tag expired to let me know this! I was out of state at the time that they called, and when I asked why they didn't let me know sooner, was simply told "I don't know" and no action was taken to resolve the matter. Nicole just told me I need to go to the tax office myself and take care of it. I'm confused about what my nearly 600 dollar payment was for at this point. I even requested an extension to my temporary tag, and was told that that is not legally possible, which is a bold-faced lie - the DMV site clearly states extensions are possible. I was warned about this dealership prior to purchasing, and I should have listened. Will definitely tell everyone I know to stay far away. More

Repair of my car Rick explain to me the problem and what they would do to fix it. I am very pleased with the results and the time frame in which it was ready for me. Rick explain to me the problem and what they would do to fix it. I am very pleased with the results and the time frame in which it was ready for me. More

Poor Customer Service Went in to look at a few F150s and Ford Explorers. Sat down with a sales person named Brooke. Right out of the gate I get hit with question after ques Went in to look at a few F150s and Ford Explorers. Sat down with a sales person named Brooke. Right out of the gate I get hit with question after question for the first ten minutes. Then when I stated that I wasn’t sure if I was buying that same day or not she immediately started acting like I was just a big waste of her time. From then on it was nothing but sarcastic or condescending remarks and rude short answers to even the simplest questions. I had to ask several times to test drive a truck she didn’t want me to since I wasn’t sure I was buying that day. I also had a friend recently buy a vehicle from here and they couldn’t even be bothered to fill the tank! This place is terrible. Their loss I ended up buying two explorers a day later. And when I called to speak to a manager about their awful employee (Brooke) he acted like I was bothering him and didn’t offer a solution or even apologize. Definitely will not be back and I will tell everyone I know to stay far away. More