Parks Ford Hendersonville

Made and offer on a used truck. Got a text back that the price was firm. 3 seconds later got another text with a counter offer. After going back and forth and getting approved for their financing, was told price was firm. 3 seconds later got another text with a counter offer. After going back and forth and getting approved for their financing, was told if I didn't but the car at their price they were going to reduce the price on the internet the next morning to that price. What kind of logic is that? He said because they were an "honest" dealer if they offered it to me for that price they had to offer it to.everyone else at that price I told.him that was ridiculous and couldn't care less what they changed the price to because it's all supply and demand anyway. Then I looked on website and the price had need reduced by a different price between the original and what their offer to me was. So I pointed that out and the salesman said "yeah we use a third party to.price out vehicles" So right - an algorithm adjusts pricing based on supp!y and demand - not because you are an "honest" dealer. We were $400 apart on a deal and the salesman blew it up because he wanted to play games. Then he sent me a nasty text telling me I wasted HIS time! Very dishonest and unprofessional. More

Chris was awesome! He was very helpful and care about us through our travels up to NC and back. This experience was quick and easy! through our travels up to NC and back. This experience was quick and easy! More

Everyone was absolutely awesome! Will was very helpful and knowledgeable about the truck I bought. He answered all my questions and was very attentive to detail. and knowledgeable about the truck I bought. He answered all my questions and was very attentive to detail. More

Done in timely madder salesman was very courteous very pleased in his salesman ship service very courteous he showed me waiting area coffe n drinks pleased in his salesman ship service very courteous he showed me waiting area coffe n drinks More

Oil change.....do I need tires yet? No ,the young fellow said. You have a few thousand miles left. ( I already have 60000 miles on them) The honesty is overwhelming. said. You have a few thousand miles left. ( I already have 60000 miles on them) The honesty is overwhelming. More

I've used the Quick Lane for oil changes in our 2018 Edge since we bought it new at this dealership! They are highly recommended. since we bought it new at this dealership! They are highly recommended. More

This was the first time that I purchased a car at Four Seasons Ford. Prior to that it had always been at Asheville Ford. But I have no regrets over the change. I find the staff at Foour Seasons profes Seasons Ford. Prior to that it had always been at Asheville Ford. But I have no regrets over the change. I find the staff at Foour Seasons professional knowledgable, helpful, and proficient. More

The wait was 2 hours, but well worth it. There are fast food facilities within a 5-10 minute walk. The service attendants were friendly and very Ford savvy, and answered all my questions. This was my first food facilities within a 5-10 minute walk. The service attendants were friendly and very Ford savvy, and answered all my questions. This was my first F-150 service since buying it new from Four Season’s Ford. More

Very pleasant shopping experience, everything in the process was explained well, unfortunately didn’t find the truck in the price range I needed to trade on. Hopefully something will turn up. process was explained well, unfortunately didn’t find the truck in the price range I needed to trade on. Hopefully something will turn up. More

I made an appointment online and even though they were very busy, I was in and out for my oil change in under an hour. While they tried to follow the safety guidelines for the pandemic, there were custom very busy, I was in and out for my oil change in under an hour. While they tried to follow the safety guidelines for the pandemic, there were customers who walked in without wearing masks. I read the sign on the door about medical conditions causing someone to not be able to wear a mask, but what I've learned is that this is mental fear because people can breathe with the mask on. None of the maskless people stayed as they didn't have appointments, but I hope that if one ever is present for a longer time, that the Service Center would have a way to keep them on one side of the room away from the rest of the customers. The person who helped me at the counter was very helpful in explaining how their checking the car came out. More